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Mechanical Engineer - Services Sustaining

Job Description - Mechanical Engineer - Services Sustaining

Description

POSITION SUMMARY


The Mechanical Engineer will contribute to Service’s support, upgrade design projects, component obsolescence, and handle small-scale designs with guidance.  Participate in New Product Development Service Readiness and perform Change Originator/Analyst duties.


 


RESPONSIBILITIES



  • Support the launch of Project Dominion via part setup in ERP.

  • Support with the design of Service Upgrade kits and component substitutes. 

  • Create drawings for upgrade kits. Including installation and packaging instructions. 

  • Create bill of materials (BOM) required for new upgrade kits. 

  • Perform component obsolescence studies to identify alternate components and provide direction to cross-functional teams.

  • Create or revise product documentation in CAD, Solid Edge, Agile EC, and Oracle PLM systems.

  • Work with Production and Field associates to provide direction when needed.

  • Review and approve Engineering changes in Oracle PD Cloud.

  • Initiate Engineering Change Requests.

  • Provide training and escalated support to technical support team members during the release of upgrade kits. 

  • Support New Product Development for service readiness and participate in projects as necessary.

  • Daily interaction with Technical and internal/external Field Support teams.

  • Interaction with outside vendors and suppliers as needed to obtain quotes and other required information.

  • Develop, maintain, and continuously improve various internal standard operating procedures. 

  • Daily interaction with cross functional teams for diagnosing problems like product concerns.


 


QUALIFICATIONS


Minimum Qualifications: (education, experience level, knowledge, skills, certifications).



  • Bachelor of Science degree in Mechanical Engineering (BSME) or directly related degree.

  • Associates in Mechanical Engineering Technology with 4 years’ experience considered. 

  • Must have good planning, organizing, documentation, and communication skills. Must be team-oriented.

  • Skilled in personal computer use and various applications programs, i.e., spreadsheets, CAD, Microsoft Office Suite, Solid Edge, CREO, communications, etc.

  • Oracle PLM preferred, basic ERP navigation a plus.


 


POSITIONS ELIGIBILITY REQUIREMENTS (travel, location, etc.)



  • Office work environment and some exposure to manufacturing and lab environment which would require the use of personal protection equipment.

  • Minimal domestic travel (less than 10%).


 



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