Mechanical Industrial Field Service Sales Representative

Description

Oak Ridge Industries is a leading provider of metal work solutions and field service work for on-site repairs and maintenance. We offer innovative solutions for various industries and pride ourselves on delivering cutting-edge technologies and unparalleled customer service to our clients. We are currently seeking a Mechanical Industrial Field Service Sales Representative to join our team. We offer competitive pay and benefits, including medical, dental, vision and life insurance, and a 401(k) plan with company match.

Position Overview: This role is responsible for generating new business, managing existing accounts, and providing technical expertise in the field to ensure customer satisfaction and growth.

Key Responsibilities:

• Sales and Business Development:
• Identify and pursue new sales opportunities within the industrial mechanical sector.
• Develop and maintain relationships with key decision-makers and stakeholders.
• Conduct site visits and assess customer needs to offer tailored solutions.
• Prepare and present proposals, quotes, and product information to potential clients.
• Customer Service and Support:
• Provide technical support and troubleshooting for mechanical products and services.
• Coordinate with the service team to ensure timely and effective resolution of customer issues.
• Conduct follow-ups and ensure customer satisfaction with products and services.
• Market Analysis and Strategy:
• Stay informed about industry trends, market conditions, and competitor activities.
• Develop and execute strategic plans to achieve sales targets and expand market presence.
• Provide feedback and insights to the management team to drive product and service improvements.
• Reporting and Documentation:
• Maintain accurate records of sales activities, customer interactions, and service requests.
• Prepare regular reports on sales performance, market conditions, and customer feedback.
• Ensure compliance with company policies, procedures, and industry regulations.

Qualifications:

• Education: Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field preferred; or equivalent work experience in industrial sales and/or field service, project management and mechanical engineering.
• Experience: Minimum of 5 years of experience in industrial sales, mechanical engineering, project management, field supervisor or field service roles, with a strong understanding of mechanical systems and products.
• Skills:
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
• Strong technical aptitude and problem-solving abilities.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and manage time effectively.
• Blueprint reading
• Computer proficiency
• Solid understanding of financial principles related to pricing, cost analysis, and profit margins.

Additional Information:

• Travel: Frequent travel to client sites is required.