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Med Office Receptionist - Associate

Job Description - Med Office Receptionist - Associate

Description
Under direct supervision, provides office support in a clinical office to ensure patient satisfaction.

Responsibilities
  • Performs all front office duties including checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
  • Prepares patient charts, obtains medical record requests, and makes phone calls to request medical records from outside providers.
  • Creates new and follow up appointments as needed for patients; obtains referrals and authorization for visits and testing when necessary.
  • Monitors the flow of patients and keeps patients and families informed of waiting times.
  • Performs all other duties as assigned.


Qualifications
  • Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
  • Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
  • Proficient computer skills using Microsoft Office and database programs.
  • Excellent communication skills, verbal and written.


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