Med Office Scheduler I - Call Center

Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.

Center for Bone & Joint Surgery of the Palm Beaches offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy.

As Center for Bone & Joint Surgery of the palm Beaches continues to grow, we are looking for a Medical Office Scheduler (Call Center)

ESSENTIAL FUNCTIONS

• Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.


• Collect all pertinent demographic information, insurance information, and medical information.


• Utilizes scheduling tool and referral system to schedule patient appointments.


• Confirm patient is eligible with insurance plan at the time the appointment is scheduled.


• Answer and resolve all incoming calls and requests in a timely and accurate manner.


• Communicate with supervisor and/or leads about potential patient concerns.


• Triage and relay necessary messages to appropriate staff members.


• Ensure strict confidentiality of all health records and member information.


• Meets HIPAA guidelines.


• Other duties as assigned

At Center for Bone & Joint Surgery, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Competitive Health & Welfare Benefits


• Monthly $43 stipend to use toward ancillary benefits


• HSA with qualifying HDHP plans with company match


• 401k plan after 6 months of service with company match (Part-time employees included)


• Employee Assistance Program that is available 24/7 to provide support


• Paid Time Off


• Paid Holidays


• Mileage reimbursement


• and more...

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