Med Spa Patient Care Coordinator

The Spa Clinic

Part-Time Patient Coordinator – Medical Spa
Location: Arlington, VA
Schedule: Part-Time

The Spa Clinic is looking for an experienced patient care coordinator with sales experience and organizational experience. 

Key Responsibilities

• Greet and check-in patients, creating a welcoming and high-end experience
• Answer phone calls, return voicemails, and respond to patient inquiries

• Ability to build a pipeline for sales
• Schedule appointments and manage daily provider schedules
• Educate patients about services, membership options, and skincare products
• Support patient consultation flow and treatment coordination
• Handle payments, invoices, and follow-up communication
• Maintain cleanliness and organization of front desk and lobby
• Work closely with providers and clinical team to ensure seamless patient care

What We’re Looking For

• Prior experience in a medical spa, luxury hospitality, or medical office preferred
• Must have strong sales experience, especially in aesthetics, wellness, or luxury service industries
• Comfortable with consumer outreach to meet sales goals, memberships, and commission-based incentive structures
• Professional, friendly, and polished communication and presentation
• Strong organizational skills and ability to multitask smoothly
• Comfort engaging with patients and discussing aesthetic services
• High level of discretion and professionalism with patient information
• Tech-savvy and willing to learn our scheduling/EMR systems
• Positive energy, team player, and committed to an exceptional patient experience

Why Join Us

• Work with a supportive and growth-minded team
• Learn from leading surgical and aesthetic providers
• Hands-on exposure to cosmetic services, skincare, and patient care
• Opportunities for training, development, and future advancement
• Employee treatment and product benefits
• Competitive pay based on experience
• Base pay plus commission opportunities

• Must be available to work Wednesday–Saturday.
• Strong team player with a positive, can-do attitude who is willing to step in and support others when needed.
• Thrives in a fast-paced, ever-changing environment and can remain calm, organized, and professional under pressure.
• Proactive problem-solver who takes initiative, thinks independently, and finds solutions.
• Strong communication skills with the ability to keep teammates informed, ask questions, and work collaboratively.
• Flexible and adaptable to changing priorities, schedules, and day-to-day operational needs.
• Accountable and dependable, with a willingness to take ownership of responsibilities and follow through on tasks.
• Comfortable working in a small, close-knit private practice where teamwork, mutual respect, and collaboration are essential.