Media Coordinator

The purpose of this position is to assist our branch office, loan officers, and marketing staff with efforts to increase overall production for the branch.

• Strategically touch referral partners to help form relationships with potential sources of business


• Strategically touch clients to build confidence in our team, organization, and to make the purchase process as easy and convenient as possible, ultimately to gain repeat business and referrals


• Develops marketing efforts for purpose of increasing loan production


• Identifies, schedules, and attends potential marketing events where a presence would add value


• Stay on top of social media trends, various websites content, and other social ways in which our customers and referral partners learn more about Ray Evans and Element Funding.


• Stay in touch with pre-qualified buyers of home search process


• Stay in touch with buyers working on issues before being able to purchase, i.e. saving for down payment, credit increase, reduction of debt, new job, etc.


• Qualify clients for home purchase


• Communicate with buyer agent of client’s ability to purchase, providing finance letter for those ready to purchase immediately


• Serve as backup to Loan Coordinator.


• Facilitates anything the LO needs.

Qualifications

• Marketing experience


• Basic reading, writing, and arithmetic skills


• Strong attention to detail


• Strong communication skills, both written and oral


• Ability to effectively and professionally handle difficult situations that may arise when working with Clients and Referral Partners.


• Ability to multi-task


• Knowledge of Microsoft Office applications and telephone protocol


• Familiarity with Accounting terms and procedures (e.g., debits, credits, General Ledgers, etc.)

Preferences

• Knowledge of the mortgage industry


• Ability to type 50 wpm


• Reporting skills, administrative writing skills, managing processes, organization, analyzing information


• Knowledge of Encompass, DataTrac, and Documenttrac

Company Conformance Statement

In the performance of assigned tasks and duties all employees are expected to conform to the following:

• Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.


• Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.


• Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.


• Ensure every action and decision is aligned with Element Funding/PRMI values.


• Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role.


• Realize team synergies through networking and partnerships across Element Funding/PRMI.


• Embrace change; act as advocate and role model, promoting an approach of continuous improvement.


• Maintain a high standard of customer care while actively listening to customers to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of Element Funding/PRMI competencies in providing solutions.


• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.


• Work effectively as a team contributor on all assignments.


• Perform quality work within deadlines.


• Respect client and employee privacy.

Work Requirements

Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.  To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location).  Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.