Media Operations Technician

Job Description

Team Overview

Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal’s distribution outlets, including its cable networks, owned television stations and online destinations. A QC Technician must perform quality control of content for NBCU Studio distribution using several technical processes & technologies including, but not limited to, Audio/Video QC, subtitle QC, audio language recognition, order prioritization, cross team communication and troubleshooting.

Responsibilities

• Perform quality control of all digital media for Studio Fulfillment distribution.

• QC all content for distribution - Ensure technical specifications for all encoded and transcoded files including foreign languages with the expectation of making zero errors or defects.

• QC and segmentation off all content being stored into NBCU’s serving library.

• Learn and perform all media prep processes in the Media Operations Center & any additional processes that are created in the future.

• Provide delivery support of digital media to internal departments, studio needs and external partnerships

• Troubleshoot basic problems and issues in the media prep workflow following escalation procedure and maintaining client communication.

• Occasionally provide documentation regarding workflow Standard Operating Procedures.

• Additional duties as needed and assigned by Supervisor(s).