Medical Administrative Assistant - Surgical

Pay Range: $20.00 to $24.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Flu Vaccine Considerations

Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups.  We offer health benefits, paid time off, and a friendly working environment.  We are a medium sized company with a family atmosphere.

PACT MSO has a busy Surgical Group with multiple locations seeking a Medical Administrative Assistant to work in Hamden, Ansonia and Fairfield. The position would be floating between the office locations. The hours are Monday through Friday from 8:30am to 5:00pm.

This position supports a department, provider, or manager by performing duties as directed.

Essential Functions

• Assist with appointment scheduling, rescheduling, follow up, etc.


• Responsible for schedule utilization, cancelation and wait list management


• Coordinates tests, procedures, and lab appointments for patients


• Provide patients with information and respond to patient inquiries


• Schedule and coordinate meetings


• Assist with all patient portal questions


• Attend meetings as required by management


• Communicate information appropriately, accurately, and timely


• Create and maintain reports and distributes to appropriate staff and management


• Identify and communicate inconsistencies of information in reports to appropriate staff


• Obtaining pre-operative clearances from providers offices 


• Creating surgery folders


• Assisting clinical staff with FMLA and disability paperwork

Skills and Knowledge

• Intermediate computer skills including MS Office


• Attention to detail


• Collaboration skills


• Communication proficiency

Education and Experience

• High School Diploma or equivalent


• Experience in an office setting