Medical /Adminstrative Assistant

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. 

Medical and Administrative Assistant - Street Medicine 

Position Summary 

Join our Street Medicine team as the vital link between street-based outreach and the healthcare system. This role splits between office-based administrative work (70%) and field clinical support (30%), focusing on care coordination and navigation for our most vulnerable patients through our Enhanced Care Management (ECM) program. 

Core Responsibilities 

Administrative & Care Coordination (70%) 

• Manage referrals to specialists: initiate, schedule, track, and ensure follow-up 

• Secure prior authorizations for medications, imaging, and specialist visits 

• Verify insurance eligibility (Medi-Cal, Medicare) and assist with enrollment issues 

• Maintain medical supply inventory for field outreach 

• Document patient encounters, referrals, and authorizations in EHR system 

• Support ECM program through patient tracking, scheduling, and care coordination 

• Serve as office point of contact for patients, pharmacies, and community partners 

• Other duties as assigned 

Field Clinical Support (30%) 

• Accompany provider (MD/DO/NP/PA) on street outreach to encampments, parks, and shelters 

• Build trusting relationships with patients and perform field intake 

• Take vital signs, assist with clinical procedures, wound care, and specimen collection 

• Prepare and administer medications/vaccinations under supervision 

• Other duties as assigned 

Qualifications 

Required: 

• Medical Assistant certification from accredited program 

• Current BLS certification 

• High School Diploma or equivalent 

• Valid California Driver's License with clean record 

• Strong computer and organizational skills 

• Exceptional empathy, compassion, and communication abilities 

Preferred: 

• Bilingual (English/Spanish) 

• 1+ years clinical administrative experience with prior authorizations/referrals 

• Additional certifications (EMT, CNA, Phlebotomy) 

Working Conditions 

Office-based role with regular outdoor fieldwork. Must be able to transport medical equipment and work effectively in both environments.