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The Medical Assistant (MA) is responsible for assisting with comprehensive care management in outpatient settings, including both primary and specialty care, under the delegation of a licensed clinician. To ensure a strong emphasis on delivering patient- and family-centered care, this role involves a highly collaborative relationship with physicians, advanced practitioners, and other healthcare professionals.
CORE RESPONSIBILITIES:
Medication and/or vaccine administration
Performs diagnostic screenings
Accurately collects and prepares specimens for testing
Sets up and assists with in-office clinical procedures
Refills medications per protocol
Completes patient clinical documents
Maintains clinical equipment and supplies including rotation, stocking and cleaning.
Documents accurately, appropriately and timely into patients’ chart.
Performs administrative duties as assigned including patient outreach and scheduling.
Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.
Completes mandatory educational requirements and maintains required certification.
Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.
Perform other duties as assigned to support the mission, vision and values of InterMed.
MISSION AND VALUES:
Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.
Provide the highest quality care to our patients with a level of service that exceeds their expectations.
Maintain a positive attitude and always treat our patients and each other with dignity and respect.
Insist on honesty and integrity from each other and our business partners.
Make teamwork a core component of our relationships between physicians, staff, and patients.
Embrace change to better serve our patients.
Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.
Have fun as we carry out our mission to serve.
KNOWLEDGE, SKILLS, AND ABILITIES:
education: Successful completion of an accredited Medical Assistant program; Associate's degree program preferred
All experience levels accepted
Required license/Certifications: Current CMA or RMA certification preferred; BLS within 6 weeks of hire
Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.
Ability to work effectively in a fast-paced environment and respond to rapidly changing, sometimes acute patient care needs
Knowledge of OSHA standards and regulations
Professional appearance and demeanor
Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred
WORK ENVIRONMENT:
Protective Equipment:
Visual, Hearing, Dexterity and Mental Demands:
Must adhere to safe work practices and follow recommendations implemented through ergonomic or other health evaluation(s).
InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
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