Medical Assistant

Our Medical Assistants are skilled medical professionals who are responsible for collaborating with providers and nurses in a clinical setting to ensure optimal patient care. Medical Assistants are a vital part of our integrated care framework that covers primary and preventative care, pediatric care, and behavioral health.

Essential Job Responsibilities:

• Triaging and rooming of patients.


• Collect, prepare, and perform basic laboratory tests including blood draws.


• Documentation of vitals into the patient record including manual blood pressure, manual respiratory rate, manual heart rate.


• Records chief complaint, medication history, family history, surgical history, and social history as stated by the patient.


• Assists provider as needed during exams and procedures including set up of procedure room.


• Performs point of care testing according to standing orders including but not limited to EKG’s, urine dipstick, pregnancy test, flu test, COVID test, strep test, H. Pylori test, and drug screening.


• Performs pill count per controlled medication agreement policy and contract.


• Provides patient with screening forms and inputs screening results into ECW such as: Mini Mental Examination, PHQ-2/PHQ-9, GAD-7, and Mood disorder questionnaire.


• Fax diagnostic imaging referrals.


• Documents in patient medical record and scans related documentation into ECW in a timely manner.


• Completes call backs to patient with laboratory results or diagnostic imaging results per physician and/or nurse practitioner recommendations.


• Completes medication refills if appropriate and per standing orders.


• Administer intramuscular, subcutaneous, and intradermal injections.


• Maintains examination rooms and ensure examination rooms are stocked, clean, and ready for use daily.


• Signs out sample medication to patient and scans copy of sample medication document to patient chart.


• Secures patient information and always maintains patient confidentiality.


• Schedules patients for follow ups if needed and complete appointment confirmation if assigned.


• Documents patient encounters into EMR (in office and telephone encounters).


• Return clinical phone calls and emails by the end of each day that they are received.


• Maintains a safe, secure, and healthy work environment by following standards and procedures while complying with legal regulations.


• Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to professional accomplishments.


• Provides education to patients about chronic care management. 


• Is familiar with and abides by OSHA Standards, Hazardous Materials, Universal Precautions, use of personal protective equipment, Evacuation, Fire, Disaster, and Safety Plans.


• Other duties as assigned.