Medical Assistant

Description

POSITION TITLE: Medical Assistant

LOCATION:

REPORTS TO:

FLSA STATUS: ?Exempt ? Non-exempt

EMPLOYMENT STATUS: ?FT ? PT

JOB SUMMARY

The primary responsibility of the medical assistant is to prepare charts for upcoming patient appointments, obtain vitals, patient intake as directed, and to assist the providers during office hours so that patients are treated in a prompt, efficient and courteous manner.

ESSENTIAL FUNCTIONS

• Completes chart prep 24-48 hours prior to patient appointment to ensure chart is complete with notes, pathology report, test results, medications, allergies, etc.
• Timely and accurate documentation in the Electronic Medical Record (EMR)
• Assist surgeons in mini OR with minor surgical procedures that require knowledge of sterile procedure and autoclaving instruments
• Maintain confidentiality of all current and former patients/charts as required by clinic policy and governing laws
• Follow proper protocol for securing workstation when walking away
• Document in the EMR using only your assigned login
• Escorts patients to exam room, obtain vitals, updates patient history, reconciles medications, allergies, and any required quality data
• Provides patient with orders, education and medication instructions as directed by Provider
• Cleans and prepares exam rooms for each patient
• Empties hazardous waste receptacles when full
• Identify and properly label all specimen tubes for testing
• Follows up on Electronic Medical Record documents routed to him/her by the Providers
• Accurately and efficiently respond to tasks received from providers and other office staff
• Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual
• Interact with fellow workers in a way that promotes a harmonious and cooperative working environment
• Be expected to utilize spare time in work related activities which contribute to the clinic's needs

OTHER DUTIES & RESPONSIBILTIIES

• May intercept patient phone calls regarding clinical issues
• Stocks exam rooms with medical supplies, as necessary
• Attends meetings as required
• Performs other related duties as assigned or requested

KNOWLEDGE/ SKILLS/ABILITIES

• Must have knowledge of medical terminology.
• Must have the ability to interpret a variety of instructions furnished and written, oral or scheduled format.
• Attention to Detail – thorough in completing work tasks
• Integrity – Being honest and ethical
• Adaptability/Flexibility – Being open to change (positive or negative) and to considerable variety in the workplace
• Analytical Thinking – Analyzing information and using logic to address work-related issues and problems
• Dependability – Being reliable, responsible, and dependable, and fulfilling obligations
• Stress Tolerance – Effectively managing a heavy workload; accepting criticism and dealing calmly and effectively with high-stress situations
• Initiative – Ability to identify tangible contribution you alone have made to the organization
• Achievement – Results-oriented, utilize strongest abilities
• Independence – Work on own and make decisions
• Complex problem solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Judgment and decision-making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Time management – Managing one’s own time and guiding the time of others

EDUCATION & EXPERIENCE

• Preferred Successful completion of an accredited medical office assistant education program 

        OR

• High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical medical assistant and phlebotomy experience 
• 1 year experience

CERTIFICATIONS/

LICENSES

• BLS Certification is required
• Medical Assistant Certification preferred

EQUIPMENT

• Blood pressure cuffs
• Scale
• Electronic thermometer
• Computer, scanner, phone system, fax machine

PHYSICAL DEMANDS

While performing the duties of the job employee is frequently required to sit, use hands or fingers to manipulate, touch or handle, talk or hear. Regularly required to reach with hands and arms, walk or stand. Occasionally required to climb, balance, stoop, kneel, crouch or crawl. Occasionally required to lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus. The physical demands described here are not job requirements, but are representative of those demands that are typically expected of employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.

WORK ENVIRONMENT

Work is performed in a typical, busy outpatient clinic environment. Daily exposure to chemotherapy drugs and agents. Material safety data sheets (MSDS) that include information on health hazards, acute exposure treatment, PPE, and spill procedures should be accessible. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, exposure to infectious diseases, and transmission of airborne disease. The noise level in the work environment is usually moderate.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. The above statements are not meant to be all-inclusive. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.