Medical Assistant

Medical Assistant (Bilingual: English & Spanish)

Job Overview:

The Medical Assistant at the People’s Health Clinic plays an important role in patient advocacy and care coordination. This position supports medical providers by delivering high-quality patient care and ensuring effective communication between patients and healthcare professionals. Fluency in both English and Spanish is required, along with strong organizational and interpersonal skills. Proficiency in phlebotomy is preferred.

Key Responsibilities:

• Bring patients from the waiting room to the exam room, conduct patient interviews, take vital signs, and perform medication reconciliation.


• Document patients' medical histories in the electronic medical record (EMR).


• Communicate intake information to the provider before the patient visit.


• Primarily assist an assigned provider but remain flexible to support other providers as needed.


• Manage assigned provider’s lab results and other requests, assisting with similar tasks for other providers if necessary.


• Provide translation services for medical providers as needed.


• Act as a liaison between patients and community health case managers for referral coordination.


• Collect blood, tissue, or other specimens, log them, and prepare for testing and transport.


• Administer vaccinations and update patient vaccination records.


• Ensure proper sterilization of instruments and safe disposal of contaminated supplies.


• Schedule patient appointments as directed by providers.


• Maintain fully stocked, clean, and sterilized exam rooms and help manage clinic supplies.


• Assist with medication refill requests and provide prescription information to pharmacies.


• Perform additional duties as assigned.

Qualifications & Competencies:

• Bilingual (English & Spanish) – Required
  


• 1+ year of experience in a medical or clinical setting preferred.


• Phlebotomy certification or willingness to complete training upon hire.


• Strong interpersonal skills and ability to work collaboratively as part of a team.


• Initiative and adaptability in new responsibilities and projects.


• Ability to handle sensitive and confidential information with discretion.


• Excellent written and verbal communication skills.


• Strong organizational, time management, and prioritization skills.


• Ability to remain calm under pressure and handle difficult situations professionally.


• Basic computer proficiency.