Benefits/Perks
- Competitive pay based on experience.
- A supportive, collaborative work environment.
- Opportunity to grow within an innovative integrative medicine practice.
- Work that makes a meaningful impact in patients’ health and well-being.
Job Summary
Mind Body Medicine of Florida is a leading integrative and functional medicine practice dedicated to addressing the root causes of illness and supporting whole-person healing. We are seeking a compassionate, highly organized Medical Assistant to join our team. This role requires a unique blend of clinical knowledge, administrative skill, and patient-centered communication, making it ideal for someone who thrives in a supportive and collaborative environment.
Responsibilities
- Provide direct support to Dr. Sylvester (Psychiatrist and Integrative/Functional Medicine Physician) in the delivery of patient care.
- Serve as the main point of communication between patients and the provider outside of scheduled appointments, including responding to phone calls, emails, and text messages in a timely and professional manner.
- Accurately relay information to the provider and follow up with patients regarding treatment plans, supplement protocols, lab requests, and lab results.
- Confidently explain treatment recommendations and supplement protocols, ensuring patients feel informed, supported, and reassured.
- Demonstrate strong knowledge of supplements and integrative health practices, providing clear and accurate guidance to patients.
- Perform front desk and administrative duties, including answering phones, scheduling new patient evaluations and follow-ups, and managing email and message correspondence.
- Oversee supplement inventory and collaborate with the Practice Manager to manage ordering and stock.
- Maintain a patient-centered, compassionate approach—remaining calm, understanding, and supportive in all interactions.
- Demonstrate excellent organizational skills, attention to detail, and the ability to multitask effectively in a dynamic clinical environment.
Qualifications
- Medical Assistant certification (CMA, RMA, or equivalent) preferred.
- Prior experience in a medical, integrative, or functional medicine setting strongly preferred.
- Strong working knowledge of supplements and comfort in discussing treatment plans with patients.
- Excellent communication and interpersonal skills, with a patient-first approach.
- Proficiency in EMR systems and standard office technology.
- Ability to maintain professionalism, organization, and composure in a fast-paced environment.
Join Mind Body Medicine of Florida and be part of a team reshaping healthcare through compassion, innovation, and whole-person care.
About Alternative Psychology
Alternative Psychiatry has highly qualified psychiatrists, advanced registered nurse practitioners, psychotherapists and clinical resource liaisons. We care about providing the best quality mental health care to our Patients.
We know that our patients are entitled to the most convenient, affordable, and accessible psychiatric and psychotherapeutic services and strive to live up to that goal. Alternative Psychiatry offers a full range of services, including medication management. We help under or uninsured individuals, under-served populations, and the general public.
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