Medical Assistant

This is a part time (24 hours/week) position at our Residential facility in Redmond, OR. 

JOB SUMMARY: Under the supervision of the Nursing Supervisor, the Medical Assistant will work in conjunction with the RN/LPN to perform medication management for clients, perform routine medical procedures, triage, coordination of care, and to assist with detox duties including intakes, transfers and discharges as needed. 

ESSENTIAL FUNCTIONS 

• Manages residential client medications:
• Administers daily medications for residential clients within the scope of current licensure/certification;
• Processes new medication orders;
• Updates electronic medical records (EMR) with med changes;
• Creates and print out MARS;
• Orders medications for clients as needed;
• Completes medication pre-authorizations as needed;
• Administers controlled meds and tapers under supervision of the Nurse   and as permitted by current licensure/certification
• Manages medication inventory form – at both intake and discharge;
• Tracks inventory of medications – checking for low supply, expiration   dates, etc.
• Orders and tracks all weekly routine lab orders;
• Conducts residential labs – blood draws, urinalysis, etc.;
• Inventories all supplies and places orders as needed;
• Takes and records vital signs/daily weights/blood glucose   monitoring/insulin/injections;
• Updates Kitchen staff on client count/dietary needs for   meals;
• Coordinates care with PCP office including:
• Notification letter;
• Sets up follow-up PCP appointment for after graduation;
• Assists with ride/transportation coordination for medical visits;
• Triages medical concerns and passes on to Nurse as indicated;
• Records client file/nursing notes as appropriate in EHR   system in accordance with acceptable standards;
• Cleans nursing station – sweep, mop, wipe down counters, empty trash,   etc.;
• Contacts on-call providers as needed for medical concerns;
• Gathers health information to complete intake forms with new residential clients including nutritional screenings, health history and standing orders;
• Reviews medications with client at discharge and ensures client has adequate supply and understanding of meds;
• Phlebotomy for routine and stat lab orders if certified;
• Answer phones, review emails and responds as appropriate;
• Performs other related duties as assigned.

ORGANIZATIONAL RESPONSIBILITIES 

• Performs work in alignment with the BestCare’s mission, vision, values;
• Supports the organization’s commitment to diversity, equity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals; 
• Strives to meet Program/Department goals and supports the organization’s strategic goals;
• Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
• Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
• Attends required program/staff meetings and completes assigned training timely and satisfactorily;
• Ensures that any required certifications and/or licenses are kept current and renewed timely;
• Works independently as well as participates as a positive, collaborative team member.
• Performs other duties as needed.

REQUIRED COMPETENCIES: Must have demonstrated competency or ability to obtain competency within a reasonable period for each of the following:

• Demonstrates compassionate care without stigmatization for the populations served;
• Good understanding of harm-reduction, patient-centered care, and self-care;
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR databases, virtual meeting platforms, internet, and ability to learn new or updated software;
• Strong interpersonal and customer service skills;
• Strong communication skills (oral and written);
• Strong organizational skills and attention to detail, accuracy, and follow-through;
• Excellent time management skills with a proven ability to meet deadlines;
• Strong critical thinking and decision-making skills that can impact safety of self and others   
• Ability to maintain confidentiality of privileged information in compliance with HIPAA, 42 CFR, the Employee Handbook and all   privacy and security regulations
• Ability to build and maintain positive relationships;
• Ability to function well and use good judgment in a high-paced and at times stressful environment;
• Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively;
• Ability to work effectively and respectfully in a diverse, multi-cultural environment;
• Ability to work independently as well as participating as a positive, collaborative team   member.

QUALIFICATIONS

EDUCATION AND/OR EXPERIENCE REQUIREMENTS: 

• High School Diploma (or equivalent)   

LICENSES AND CERTIFICATIONS: 

• Current CMA, CCMA, or EMT certification (for Medical Assistant II) or
• Uncertified with ability/commitment to obtain CMA within 1-2 years
• Current BLS certification
• Current Oregon Food Handlers Card (in residential)
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto   liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two (2) years at the time of hire

PREFERRED:

• Bilingual in English/Spanish a plus
• Some experience in a healthcare setting a plus