Medical Assistant

Supervisory Report: Nurse Manager

Wage Classification: Non-Exempt

Job Summary:

The Medical Assistant is responsible for providing quality routine office medical care and patient flow, patient recordkeeping and follow-up, patient education, and other related activities as required. The M.A. functions under the supervision of a Physician, Registered Nurse or LPN.

Essential Responsibilities:

The following duties are not intended to serve as a comprehensive list of all duties performed by all associates in this classification. Listed are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

1. Routine nursing duties including preparing patients for examination: check vital signs, weight, and height. Perform standard clinical and laboratory procedures, Accuchek and other screenings as required in accordance with established clinical protocols.
2. Administers patient injections and vaccines as directed by the clinical providers.
3. Performs routine vision screening as appropriate.
4. Practices safety, environmental, and/or infection control methods.
5. Cleans exam rooms after each visit and at end of day.
6. Update patient medication list in patient EMR every visit.
7. Complete past medical, social, surgical, and family history on every new patient. Documents patient assessment and intervention data using established EMR systems and documentation practices.
8. Update immunization records for every child visit; research immunization records in state database as required.
9. Keep rooms stocked with requisite medical supplies, table paper, etc.
10. Prepare equipment and ensure that medical equipment is in good working order.
11. Call patients with lab results, and other reports as requested by provider.
12. Participates in multidisciplinary teams to improve patient care processes and outcomes.
13. Schedule appointments for patients as needed.
14. Assist indigent patients by completing pharmaceutical applications where applicable 
15. Other duties may be assigned as necessary.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

M.A. certification, graduate from accredited medical assistant program or 5+ yearsprior experience required.

Language:

Bilingual (English/Spanish) skills preferred.

Performance Requirements:

Knowledge:

• Knowledge of clinical practices. 
• Understanding of standard use and care of medical equipment and supplies. 
• Knowledge of EMR system, medical record documentation requirements and state/federal laws related to the release of health care information.

Skills:

• Skill in solving practical problems. 

Abilities:

• Ability to accept, interpret and implement orders from the qualified medical staff on his/her team.
• Ability to communicate effectively and develop rapport with patients and families to facilitate implementation of a care plan.
• Ability to calculate and administer drug dosages and injections.
• Ability to manage time
• Ability to maintain and interpret records and reports
• Ability to act quickly and calmly in emergency situations.

Equipment Operated:

Wide range of standard medical equipment including syringes, stethoscope, scales, wheelchairs, thermometers, etc. Computer use, and proficiency required.

Work Environment:

Medical exam/treatment rooms and medical offices in Health Center. Controlled lighting, air quality, and temperature settings. Environmental hazards may be unpredictable including exposure to communicable diseases and biohazards.

Mental/Physical Requirements:

Involves standing, walking, kneeling, bending, grasping, manipulating and squatting and lifting (up to 50 pounds). Walking or standing may be more than four (4) hours per day. Must be able to work in a standard medical office setting including use of a computer, and standard office equipment. Must have ability to read computer screens, printed materials and hearing and speech to communicate in person as well as over the phone. Must be able to attend meetings or make presentations at various sites when required. Stress can be a component of this job, triggered by an individual’s response to workload or specific cases.

GENERAL INFORMATION:

1. La Red Health Center, Inc. is a private not for profit corporation serving Sussex County, Delaware. 
2. The administrative office is located at 21444 Carmean Way in Georgetown, Delaware.
3. The Associate should recognize that La Red Health Center is committed to ensuring that we follow basic fundamental principles of ethical business conduct and adhere to all applicable laws and regulations to protect La Red Health Center’s good name and reputation.
4. In that all Associates contribute to the overall growth and development of La Red Health Center, Inc., it is occasionally necessary for Associates to perform tasks that are not specifically indicated in their position descriptions.