Medical Assistant

MISSION STATEMENT:

We say yes to people seeking help for addiction and mental health issues. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity and collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Greet patients and prepare them for medical provider examination to include obtaining medical history and vital signs


• Instruct patient in the collection of samples and administer testing: urine drug screen, pregnancy, etc


• Monitor patients for any reactions to administered medications


• Sanitize, restock and organize exam rooms, supply rooms and clinical care areas


• Prepare medication orders and refills in the e-prescribing system per the request of the medical provider


• Answer phone calls in a professional manner and schedule appointments


• Work with Medicaid and other insurance companies to obtain prior authorizations for medications and visits and obtain copay information


• Maintain medical supply inventory to include placing orders and verifying receipt


• Maintain a safe, secure and healthy work environment by establishing and following standards, procedures and complying with legal regulations


• Remain current on job knowledge by participating in educational opportunities


• Assist medical providers in administrative and/or other clinical tasks as needed

REQUIREMENTS

• High school diploma or equivalent


• Completion of MA program or equivalent, one year related experience preferred


• CPR certified or willing to become certified through an accredited program


• Possess a basic understanding of clinical pharmacology and medical terminology


• Previous experience with scheduling patients, answering phones, ordering and managing supplies


• Experience working with patients who are suffering from anxiety, depression, addiction and other mental disorders


• Experience with electronic medical records (EMR) preferred 


• Ability to lift and/or move up to 50 lbs.

SKILLS AND ABILITIES 

• Should have a thorough understanding of the cultures and the needs of this population and also the ability to remain professional with both patients and staff


• Knowledge of alcohol use disorder and drug addiction as a disease that requires medical support


• Ability to interact with patients, families and others in an empathetic, respectful and friendly manner


• Ability to communicate proficiently both verbally and in writing. 


• Demonstrate the ability to respond to situations, crises and emergencies with good judgment 


• Working knowledge of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and 42 CFR


• Ability to work independently with minimal supervision and effectively manage multiple responsibilities and tasks to completion 

CORE COMPETENCIES: 

• Understanding of trauma informed care 


• Understanding of addiction and recovery


• Demonstrate flexibility, adaptability and initiative


• Demonstrate positive work ethic and organizational skills


• Exercise good judgment

FULL TIME BENEFITS

• ICHRA Coverage for Employee Health Insurance Policy Reimbursement (Health Insurance Policy Reimbursement)


• 401K Plan - 100% Match Up To 5%


• Life & ADD Insurance Policy 100% covered by employer


• Vision and Dental Policy 90% covered by employer


• 10 Paid Holidays a Year


• Paid Time Off Accrual
  


• Paid Training and Credentialing


• Short term and long-term disability
  


• Monthly cash stipend


• Supplemental benefits including critical illness insurance, accident insurance and hospital indemnity
  

PHYSICAL REQUIREMENTS

This role is primarily performed in an office building with standard office environment and controlled temperatures.  When working outdoors or at a job site the employee may be exposed to construction equipment or other moving objects/equipment, reference job site specifics.  The employee is occasionally required to lift and/or move up to 50 lbs. Employee is frequently required to sit, stand, walk, talk/hear, see, read, and personally interact with others.

Requesting an Accommodation: If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed.