Medical Assistant

POSITION: Medical Assistant
DEPARTMENT: Medical Department
REPORTS TO: Clinical Care Manager
STATUS: Non-exempt/hourly

Company Overview

LivWell Community Health Services is a non-profit organization providing comprehensive health and support services, education, and advocacy, as related to HIV/AIDS, sexually transmitted diseases, and viral hepatitis. Quality health care is provided to persons living with HIV/AIDS or sexually transmitted diseases, support services are provided to HIV clients and their families, and prevention education and testing are provided to all clients, their families, and the community at large. Within the community, we strive to prevent new infections of HIV and STI’s and reduce the stigma associated with these various diseases by promoting awareness, acceptance, and equality.

As a Medical Assistant, a typical day might look like this:

• Schedules and enters patient labs, as ordered by providers


• Educates and links patients to internal and external resources, including Part B services and housing


• Coordinates and attends satellite clinics


• Ensures medication renewal requests are sent to providers and followed up on with provider’s reply which includes e-prescribing approved medication


• Completes prior authorizations for medications as needed


• Triages patient calls as needed


• Initiates process for patient referrals and orders including scheduling, obtaining pre-certification, and other details needed to complete


• Assists in chart reviews and completes post-review “To Do” list


• Completes chart information as needed, i.e. To Dos, phone calls, etc.


• Completes follow-up calls to patients, including adherence calls, etc.


• Assists in rooming patients, taking vital signs, and recording medical history


• Assists the Clinic Support Coordinator as needed


• Attends all assigned meetings including daily medical huddle, weekly interdisciplinary meetings, department meetings, monthly staff meetings, etc.


• Collaborates with Support Services staff on patient needs


• Administers injections and vaccines as ordered by provider


• Transmits information for vaccines given in office to the state immunization registry


• Participates in Continuous Quality Improvement activities as assigned


• Completes all annual training as assigned


• Any other duties that may evolve within this position
  
  

This job may be for you if:

• You communicate clearly and do so with warmth and tact


• You are comfortable talking to people on the phone or in-person


• You pay attention to details


• You understand the importance of privacy and staying in compliance with regulations


• You see the benefit of working with a diverse group of people


• You take ownership of tasks and can work self-sufficiently


• You can work under pressure and are able to balance competing priorities


• You can creatively solve scheduling issues


• You enjoy collecting, sorting, and compiling data into reports


• You are energetic and are willing to occasionally work flexible shifts


• You are motivated to set goals and achieve them


• You are willing to become certified as an HIV tester and perform testing as needed


• You are a good listener


• You enjoy helping others


• You are mission-minded and want to contribute to a larger cause
  
  

Required Qualifications:

• High school diploma or GED


• 2+ years of medical office, specifically direct patient care experience


• Valid driver’s license in your state of residence and insurable to drive LivWell CHS’ company vehicles


• Experience with Microsoft Office Suite, EHR functionality, and general office software
  
  

Preferred Qualifications:

• 5+ years demonstrated experience in a medical assistant role in a medical office environment


• Certified Medical Assistant and/or Associate’s Degree


• Knowledge of HIV disease


• Knowledge of generic and brand name medications and their uses
  
  

The physical demands described here represent those that must be met by any worker to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is frequently required to stand, walk, use hands to finger, handle, or feel and reach. The worker is occasionally required to sit and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

LivWell Community Health Services is an equal opportunity employer. We encourage all applicants without regard to race, nationality, color, religion, sexual orientation, disability, sex, gender identity, age or veteran status. We are committed to creating an inclusive, diverse, and equitable workplace for all.

Job Type: Full-time

Benefits:

• Dental insurance


• Disability insurance


• Health insurance


• Life insurance


• Paid time off


• Vision insurance

Work Location: In person