Medical Assistant

Medical Assistant

Tillamook Family Counseling Center
📍 Onsite | 🕒 Full-Time (40 hours/week)

About the Role

Tillamook Family Counseling Center is seeking a Medical Assistant to support our Telemedicine/Telepsychiatry and on‑site psychiatry services. This role is a great fit for someone who enjoys working directly with clients, supporting providers, and keeping healthcare operations running smoothly in a behavioral health setting.

You’ll play an important role in creating a positive experience for clients by helping with scheduling, documentation, and communication between clients and providers.

What You’ll Do

As a Medical Assistant, you will:

• Support client scheduling and appointment coordination


• Take and accurately record client vitals prior to appointments (including virtual visits via Zoom)


• Make daily reminder calls for upcoming appointments


• Assist clients with scheduling questions and concerns


• Serve as a key liaison between clients and providers, relaying questions, concerns, and updates


• Support providers with refill requests, lab results, and related communications via phone, fax, or email


• Maintain accurate documentation of client information and concerns in the electronic health record (EHR)


• Coordinate with pharmacies for prescription refill requests


• Contact clients to schedule appointments following referrals or missed visits


• Assist with urine analysis (UA) collection


• Monitor UA systems daily, upload results to client records, and notify clinical staff of any positive results or alerts


• Perform other related duties as needed to support the care team

What We’re Looking For

Required Qualifications

• High school diploma or GED

Preferred Qualifications

• Experience working in a medical or clinical setting


• Familiarity with electronic medical records (EHR/EMR systems)


• Knowledge of or interest in behavioral health services

Skills That Will Help You Succeed

• Clear written and verbal communication skills


• Strong interpersonal and customer service abilities


• Attention to detail and strong organization skills


• Ability to prioritize tasks in a fast‑paced environment


• Confidence using Microsoft Office and standard office technology

Work Environment & Physical Requirements

• Professional office setting


• Routine use of standard office equipment


• Occasional standing, walking, stair use, and light lifting (up to 20 lbs.)

Schedule & Employment Details

• Full-time position, 40 hours per week


• Typical schedule is Monday–Friday, approximately 8:00 a.m. – 5:00 p.m.


• Hours may vary and occasionally extend as needed to support client care


• This position does not supervise other employees

Equal Opportunity Statement

Tillamook Family Counseling Center is committed to creating an inclusive and accessible workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Benefits 

We offer full medical, dental & vision coverage for you and your dependents. We pay 90%. We have pet insurance for the furrier members of our families and corporate membership to the Y. We have 11 paid holidays a year, 8 hours of sick time a month and our vacation starts out at 9 hours a month and goes up from there. We also have an amazing retirement plan! we contribute 9% of the amount of your salary and you are vested at 6 months!