Medical Assistant

SAAF Mission

The San Antonio AIDS Foundation seeks to reduce HIV transmission, provide support and treatment for those living with HIV, reduce stigma and support positive sexual health. SAAF provides sexual health education, STI and HIV testing and counseling, medical care, case management, housing and meal support, mental health services and referrals for dental health. Access to care and early intervention have a significant impact on the health and well-being of people living with HIV.

Purpose

The Medical Assistant is responsible for assisting the clinic manager and providing patient care consistent with the mission of the San Antonio AIDS Foundation under the direct supervision and responsibility of a physician. The MA acts as the liaison to physicians to assure patient satisfaction with their visit.

This position is responsible for patient flow management, patient safety, performing phlebotomy, Point of Care testing, assisting in minor procedures, processing lab specimens and the safe operation of medical equipment. The MA maintains and orders the clinical and non-clinical supplies for their area. The Medical Assistant addresses patient questions/concerns using physician protocols.

This position demands a high level of cultural competency of the unique needs of the LGBTQIA++ community, communities of color, and other marginalized populations

Duties and responsibilities

• Escorts patients to exam rooms and ensures proper identification by confirming name, and date of birth.
• Performs and documents vital signs, clinical care quality measures, and medical history information.
• Collects, communicates and documents accurate patient information/data and maintaining medical records according to regulatory standards and organizational policies and procedures.
• Handles and administers all medications according to regulatory standards and organizational policy and procedure.
• Directly assists physicians in the performance of medical/surgical procedures as required and directed.
• Maintains required continuing education credits to remain current certification
• Performs and tracks vaccinations through the ASN program to ensure patients are uninsured.
• Adheres to HIPAA privacy and security requirements
• Perform other duties as directed.

Qualifications

Required:

• High School graduate or GED equivalent is required. Successful completion of medical assistant program. Medical Assistant certification is required.
• BLS Phlebotomy Certified
• A minimum of one year of experience as a medical assistant in an outpatient setting is required.
• Must be comfortable with and experience in interacting with the public and patients with special needs. Ability to work under pressure with a positive attitude and ability to organize information for quick retrieval
• Computer skills, medical terminology, and experience with office assessments necessary.

Preferred:

• Bilingual (Spanish/English)
• Three or more years of experience in a physician office, hospital or ambulatory care facility as a Certified Medical Assistant Experience managing billing systems and preparing audits

CONTINUING EDUCATION: The employee is required to maintain and expand his/her knowledge of HIV/AIDS, treatments and current requirements and eligibility for service entitlement programs

Working conditions

This job operates in a nursing environment. This role routinely uses standard medical and office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The position may also require working with challenging clients and defusing client affairs as needed.

Physical requirements

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

As SAAF works daily with clients who may be immunocompromised, evidence of COVID-19 vaccination is required.