Medical Assistant

The Medical Assistant will work closely with the physician to support clinical operations while ensuring a seamless, comfortable experience for our patients. This role is ideal for someone who thrives in a patient-centered, high-touch environment and is passionate about delivering exceptional, personalized care.

Key Responsibilities

Patient Care & Experience

• Provide warm, professional, and discreet patient interactions at all times

• Prepare patients for examinations and procedures, ensuring comfort and privacy

• Serve as a primary point of contact for patients, fostering strong, trust-based relationships

• Assist with patient intake, including medical histories, vitals, and documentation

• Support concierge-level service, including personalized follow-ups and coordination of care

Clinical Support

• Assist the physician during gynecologic exams and minor procedures

• Prepare and sterilize instruments and maintain exam rooms to high standards

• Perform phlebotomy, specimen collection, and basic lab processing (if applicable)

• Administer injections and medications as directed

• Ensure accurate and timely documentation in the electronic medical record (EMR)

Administrative Duties

• Coordinate scheduling with an emphasis on flexibility and patient convenience

• Manage patient communications via phone, email, and secure messaging

• Handle prescription refills and prior authorizations

• Maintain inventory of medical and office supplies

• Assist with care coordination, referrals, and follow-up appointments

Practice Support

• Uphold the standards of a concierge model, including responsiveness and attention to detail

• Maintain strict patient confidentiality and HIPAA compliance

• Contribute to a calm, organized, and welcoming clinic environment

Qualifications

• Certified Medical Assistant (CMA) or equivalent clinical training preferred

• 2+ years of experience in women’s health, OB/GYN, or a concierge/private practice setting

• Strong interpersonal and communication skills with a patient-first mindset

• High level of professionalism, discretion, and emotional intelligence

• Proficiency with EMR systems and basic clinical procedures

• Ability to multitask while maintaining attention to detail

Preferred Skills

• Experience in a concierge or boutique medical practice

• Phlebotomy and laboratory skills

• Familiarity with hormone therapy, preventive care, or wellness services

• Comfort with technology and digital patient communication tools

Compensation & Benefits:

• Hourly pay

• Paid time off

• Holidays