Medical Assistant

  Medical Assistant

Join our dedicated healthcare team as a Medical Assistant, where you will play a vital role in delivering high-quality primary and behavioral health care to our patients. Under the supervision of the Practice Manager, you will support medical providers, care managers, and other staff to ensure smooth clinic operations and exceptional patient experiences. This position offers an opportunity to work within a collaborative, patient-centered environment committed to improving community health.

Key Responsibilities:

- Prepare examination rooms for patient visits by turning on instruments, computer systems, lights, and ensuring rooms are clean, organized, and well-stocked each morning.

- Assist medical providers during patient examinations and procedures, including taking vital signs, recording patient histories, and preparing necessary supplies.

- Support care coordination by facilitating patient flow within the clinic, scheduling follow-up appointments, and managing patient documentation.

- Provide basic nursing care within the scope of certification and agency protocols, including administering medications, injections, and other treatments as directed.

- Maintain accurate and complete patient records in accordance with privacy and confidentiality standards.

- Ensure infection control protocols are followed and maintain a safe, clean environment in all clinical areas.

- Respond to patient inquiries and provide excellent customer service, demonstrating professionalism and compassion.

- Scheduling telehealth appointments for behavioral health patients. 

- Communicates with behavioral health Providers to ensure high quality patient care. 

- Medication prior authorizations and internal/external referrals for behavioral health patients. 

- Assisting behavioral health patients with screening questionnaires, medication follow ups, contracts and medical records. 

Skills and Qualifications:

-  Completion of a Certified Medical Assisting Teaching Program, Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA).

- Prior experience in a primary care or outpatient clinic setting preferred.

- Knowledge of medical terminology, clinical procedures, and infection control practices.

- Strong organizational skills with the ability to multitask and prioritize effectively.

- Excellent communication and interpersonal skills to interact professionally with patients and team members.

- Ability to work within the scope of practice and adhere to agency protocols and policies.

- Proficiency in electronic health records (EHR) systems and basic computer skills.

We foster a supportive and inclusive work environment that values professional growth and continuous learning. Join us to make a meaningful difference in patient care and be part of a team dedicated to improving health outcomes in our community.

Minimum Qualifications:

1. Ability to perform each essential function duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2. Completion of a Medical Assistant training program accredited by the CAAHEP, ABHES, ACCSC, or other accrediting body recognized by the US Department of Education.
3. CPR certified (BLS).
4. Possess a valid driver’s license. 
5. Ability to read, write and speak clearly understandable English. 
6. Good interpersonal and human relations skills are required. Must possess skills to empathize and care for a variety of patients, including low-income and diverse cultures and treat everyone (internal and external customers) with respect and dignity.
7. Ability to maintain confidentiality at all times in all situations and follow the laws and intent of the most current HIPAA laws and regulations and Canyonlands’ security and privacy policies. 
8. Above average computer skills to operate and/or learn Agency’s current EMR/EHR system.
9. Ability to be physically active for long periods of time to ensure patient care and safety and have the ability to work well under pressure and present self in calm, caring, and professional manner.

Preferred Qualifications:

1. Completion of a Medical Assistant training program accredited by the CAAHEP, ABHES, ACCSC, or other accrediting body recognized by the US Department of Education.
2. One (1) plus years of directly related clinical experience.
3. Bi-lingual (English/Spanish/Navajo) language skills.
4. Extensive working knowledge of the NextGen EMR system. Knowledge of Microsoft programs with the ability to effectively communicate using Outlook.
5. Skilled in patient assessment and medical assistant procedures.

Appearance Standards:

This position shall follow the appearance standards as outlined in Canyonlands’ Personnel Policy “Personal Appearance”.

Physical Requirements:

Not applicable: Activity does not apply to this position

Occasionally: Position requires this activity up to 33% of the time (0-2.5 hrs per day)

Frequently: Position requires this activity from 33%-66% of the time (2.5-5.5 hrs)

Constantly: Position requires this activity more than 66% of the time (5.5 hrs +)

Stand - Frequently

Vision - near - Constantly

Vision – w/assistance - Constantly

Walk - Frequently

Sit - Occasionally

Handling - Constantly

Reach outward - Frequently

Reach above shoulder - Frequently

Climb - Not applicable

Crawl - Not applicable

Squat/kneel - Occasionally

Bend - Frequently

Lift/Carry

10 lbs or less - Frequently

11-20 lbs - Occasionally

21-50 lbs - Occasionally

51-100 lbs - Not applicable

Over 100 lbs - Not applicable

Push/Pull

12 lbs or less - Occasionally

13-25 lbs - Occasionally

26-40 lbs - Occasionally

41-100 lbs - Occasionally

OSHA CATEGORY CLASSIFICATION:

I understand that the duties that are requested of me place me in a Category I.

While performing the duties of this position, the employee is exposed to weather conditions prevalent at the time. The employee may experience exposure to dust, pollens, pollutants, fumes, and communicable diseases as related to the health care environment. The noise level in the work environment is usually moderate.

Travel is required. It is anticipated that travel will be: 5% – 10%

Canyonlands requires all staff to be vaccinated for Flu, Hep B, MMR, Tdap, Covid-19, and Varicella. 

New employees must be screened for Tuberculosis.