Medical Assistant - Adults Offices - Palm Beach County

Essential Duties and Responsibilities

Soma Medical Center – Medical Assistant (Bilingual English/Spanish)

Patient Care & Clinical Support:

• Prepare patients for examination by obtaining and documenting medical history and reason for visit in the EMR system.


• Accurately measure and record vital signs, including height, weight, blood pressure, pulse, and respiration.


• Assist providers and clinical staff with examinations and procedures to support efficient patient care.


• Administer medications and injections as ordered by the provider in accordance with established protocols.


• Perform CLIA-waived testing following regulatory and organizational standards.


• Collect laboratory specimens and complete all required documentation accurately.


• Provide patient education, including support for preventive care, family planning, and treatment instructions, in both English and Spanish.


• Follow Universal Precautions and infection control guidelines to ensure a safe environment for patients and staff.


• Clean, sterilize, and maintain medical instruments and equipment.


• Ensure exam rooms are fully stocked, organized, and prepared for patient care.

Documentation & Administrative Support:

• Enter and maintain accurate patient data, physician orders, and clinical documentation in the electronic medical record (EMR) system.


• Document procedures, injections, allergy testing, and specimen collection details in compliance with Soma Medical Center policies.


• Maintain up-to-date and accurate patient medication records.


• Complete required forms, including referrals, prior authorizations, and vaccine logs.


• Provide bilingual (English/Spanish) interpretation to facilitate clear communication between providers and patients.

Patient Experience & Customer Service:

• Deliver exceptional, compassionate customer service to all patients and visitors.


• Maintain a professional, respectful, and culturally sensitive demeanor at all times.


• Address patient concerns promptly and effectively; escalate issues when appropriate.


• Support efficient clinic workflow and patient flow in collaboration with the care team.
  

Quality, Safety & Compliance:

• Handle all specimens and clinical materials in accordance with safety and infection control protocols.


• Maintain compliance with OSHA, HIPAA, and all federal, state, and local regulations.


• Submit quality assurance and required reports in a timely manner.


• Adhere to Soma Medical Center policies, procedures, and clinical standards.

Operational Support:

• Perform assigned clinical and administrative duties with accuracy, efficiency, and attention to detail.


• Maintain organization and meet deadlines in a fast-paced healthcare environment.


• Support overall clinic operations and assist with additional duties as needed.

Organizational Responsibilities

Professional Communication & Teamwork:

• Demonstrate strong interpersonal and communication skills with patients, families, and team members.


• Promote a positive, inclusive, and team-oriented work environment.


• Resolve conflicts professionally using appropriate organizational resources.


• Communicate clearly and effectively, seeking clarification when needed.

Commitment to Patient-Centered Care:

• Maintain strict confidentiality of patient and organizational information.


• Uphold Soma Medical Center’s mission by delivering high-quality, patient-focused care.


• Build strong relationships with patients and colleagues to support coordinated care.

Benefits:

• Paid Time Off (PTO)


• Vacation


• Medical, Dental, and Vision Insurance


• Accident Insurance