Medical Assistant/ Front Desk Administrator - Positive Work Culture

We are seeking an experienced medical assistant/ front desk administrator for our Med Spa. The role requires previous experience in the Med Spa, plastic surgery, or dermatology industry.

Job Requirements:

• The role requires a combination of administrative tasks and also assisting in procedures.
• Requires candidate to have a minimum of 6 months med spa/derm/plastic surgery experience.
• Must possess a positive attitude, exhibiting excellent customer service skills, and attention to detail with a quick follow up.
• The individual must be a self-motivated, multi-tasker with impeccable time management skills and the ability to prioritize tasks accordingly.
• The ideal candidate must be a quick study that seeks to learn on their own to help solve day to day problems with minimal direction. Must be extremely driven and results oriented.

Candidate must have math skills in order to assist in drawing up medications and quoting clients on pricing. 

• The candidate will be required to demonstrate excellent phone and written skills along with product knowledge, associated with the Med Spa industry; taking the initiative to learn all products and services offered.
• The individual must be tech savvy from a user perspective on multiple online applications including Microsoft, scheduling, order processing, payment systems, etc.
• Strong knowledge of social media, email marketing and other types of marketing services is beneficial.
• Specific duties include answering phones/emails/texts, greeting patients and ensuring general office area is always presentable to clients. You must be accommodating to clients who are booking and those that require follow up. Check in/out of clients and ensure charts/consents are up to date.
• Observe, record, and report patient vitals, conditions, reactions, and past treatments to the medical provider
• Prepare patients for consultation, evaluation, and treatment

Job Type: Will consider both full-time and part time

Pay: $20.00 - $28.00 per hour

Benefits:

• Employee discount
• Paid time off
• 401k
• Bonus opportunities
• Health insurance reimbursement

Follow us on social media to learn more about us @dhhmedspa

Job Types: Full-time, Part-time

Supplemental pay types:

• Bonus opportunities

Ability to commute/relocate:

• Scottsdale, AZ 85258: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a minimum of 6 months experience working in a med spa/derm/plastic surgery office?

Experience:

• Customer service: 2 years (Required)

Work Location: In personResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out, ensuring accurate and efficient processing of all transactions
- Answer phone calls and respond to guest inquiries, providing information about hotel services, facilities, and local attractions
- Handle guest requests and complaints promptly and effectively, escalating issues as necessary
- Maintain a clean and organized front desk area, including the lobby and reception area
- Assist with administrative tasks such as filing, proofreading, and data entry
- Coordinate projects and tasks as assigned by management
- Provide exceptional customer service to ensure guest satisfaction

Requirements:
- Previous experience in a similar role preferred (e.g., front desk agent, medical receptionist, office clerk)
- Strong communication skills with excellent phone etiquette
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Professional appearance and demeanor
- High school diploma or equivalent required

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by management.

Job Types: Part-time, Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Scottsdale, AZ 85258: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have 2+ years of experience in a med spa/dermatology/plastics office?

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person