Medical Assistant/ Front Desk Float

Description

Advanced Pain Care is hiring a Medical Assistant/ Front Desk Associate float for our Lamar clinic location. Please note, experience as a medical assistant is required.

Job purpose

The Medical Assistant (MA) assists in examination and treatment of patients under the direction of a physician and/or mid-level provider. Helps patients by providing information, services and assistance. The front desk associate is the initial contact person for patients when they enter the medical office. The front desk associate greets patients, schedules appointments, collects co-payments, inputs data into the computer and helps run, organize, and maintain the front desk.

Duties and responsibilities

• Greets patients, introduces self, and escorts to exam room.
• Verifies patient information, medical history, medications, and confirms purpose of visit.
• Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts (Paper chart or EMR/EHR).
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Prepares treatment rooms for examination of patients.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Completes diagnostic and procedure coding as required/needed.
• Counsels patients by transmitting physician's orders and questions about surgery.
• Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Familiar with standard concepts, practices, and procedures within the medical field including basic medical terminology.
• Practices safe habits including but not limited to infection control, lifting procedures, etc.
• Presents a professional image and customer focus.
• Practices teamwork by helping others willingly and communicating in a professional manner
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Operates standard office equipment (e.g. copier, personal computer, fax, etc.).
• Has regular and predictable attendance.
• Adheres to Advanced Pain Care’s Policies and procedures.
• Performs other duties as assigned.

Requirements

Qualifications

Education: Requires a high school diploma or GED

Experience: One or more years’ experience preferred

Knowledge, Skills and Abilities:

• Clear and precise communication
• Ability to pay close attention to detail
• Effectively manages day by organizing and prioritizing
• Possesses excellent phone and customer service skills and abilities
• Protects patient information and maintains confidentiality
• Knowledge of general medical terminology
• Organizational skills and ability to identify, analyze and solve problems
• Works well independently as well as with a team
• Strong written and verbal communication skills
• Interpersonal/human relations skill

Working conditions

Environmental Conditions: Medical Office environment

Physical Conditions:

• Must be able to sit and/or stand for prolonged periods of time
• Must be able to bend, stoop and stretch
• Must be able to lift and move boxes and other items weighing up to 30 pounds.
• Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.