Medical Assistant - Full Time

About Us
We are a busy and supportive Outpatient Mental Health facility seeking a dedicated Medical Assistant to join our team. We pride ourselves on compassionate, patient-centered care and a collaborative work environment.

Position Summary
The Medical Assistant will support our psychiatric providers by performing clinical and administrative duties to ensure efficient patient flow and high-quality care. This is a full-time position with no evening or weekend hours.

Responsibilities

• Chart in the EMR system (computer experience required; eClinicalWorks preferred)
• Verify patient information by interviewing patients and documenting:
• Medical history
• Current and past medications
• Family and social history
• Allergies
• Reason for visit
• Prepare patients for examination, including taking preliminary vitals
• Ensure all reports, labs, and documents are available prior to patient appointments
• Triage and process messages between patients, front office staff, psychiatrists, and CRNPs
• Provide feedback and assistance for patient, provider, and pharmacy calls
• Process medication prior authorizations
• Perform other duties as assigned

Qualifications

• Ability to multitask effectively
• Strong EMR experience (eCW a plus)
• Passion for patient care and customer service
• Flexible team player with excellent communication skills

Schedule

• Monday through Friday 8:30AM to 5:00PM
• No evenings or weekends

If you are compassionate, organized, and eager to support mental health care in a meaningful way, we encourage you to apply!

High school diploma or GED

Minimum of 1 yr. of Medical Assistant or equivalent experience

Experience with electronic medical records

MA certification or other medical certification/license (ex. EMT, LPN, etc.) preferred

We offer a comprehensive benefits package, including:

• PTO
• Paid holidays
• Medical, dental, and vision insurance
• 401(k)

Equal Opportunity Statement
PPC is an equal-opportunity employer. Applicants will not be discriminated against based on race, color, religious creed, disability, ancestry, national origin, or sex.

Note
Penn Psychiatric Center is not affiliated with the University of Pennsylvania.