Medical Assistant I

Position Summary:

The Medical Assistant works with a multi-disciplinary provider team in the delivery of general primary care medical services in a community healthcare setting. Under the general supervision of the Clinic Manager, the MA is responsible for patient intake and flow, administering injections, phlebotomy, processing laboratory specimens and performing laboratory tests, maintaining the patients’ medical charts in the Electronic Health Record, and assisting medical providers.

Duties and Responsibilities:

• Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner.
• Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing.
• Take and record vital signs in the Electronic Health Record.
• Interact with clients in a respectful manner and maintain professional boundaries.
• Perform intake, record medical histories and perform client assessment including any initial assessments.
• Record client’s chief complaint.
• Prepare clients for practitioner visit by exposing area to be examined.
• Perform EKG, audiometry and other tests, as necessary.
• Assist practitioners during examinations, as needed.
• Perform immunization injections, phlebotomy and basic in-clinic lab testing.
• Copy and file lab results, x-rays and other medical reports in patient medical records.
• Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly.
• Perform quality control testing of equipment, and record on logs as required.
• Check and record the temperature of the immunization refrigerator daily.
• Provide patient education and information as instructed by practitioners according to clinic protocols.
• Keep all clinic areas neat and clean according to requirements.
• Chart patient follow-up and other activities as needed.
• Cross-train at all Oakland sites.
• Assist practitioners with follow-up and referral activities.
• Attend team and staff meetings as required.
• Perform other related duties as assigned by the Clinic Manager or Medical Director.
• Must be able to work on-site full-time.
• Additional duties as necessary.

Competencies:

• Minimum 2 years of Medical Assistant experience required.
• High School graduate or GED recipient.
• Two years’ experience in a community clinic or medical office setting is preferred.
• Registration with the American Medical Technicians Association or certified by the American Association of Medical Assistants preferred.
• Knowledge of medical terminology.
• Ability to perform phlebotomy, EKG and audiogram tests.
• Familiarity with or willingness to learn Electronic Health Records.
• Experience working with Microsoft Office software.
• Proficiency in speaking, reading and writing English.
• Ability to prioritize competing work demands and tasks from clients and staff.
• Demonstrated ability and sensitivity working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic and cultural origins.
• Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless, substance users, HIV/AIDS infected, and/or psychologically impaired.
• Working knowledge of community health problems, including social and economic factors related to physical health preferred.
• Bilingual Spanish is preferred.
• Non-profit organization or community clinic experience preferred.