Medical Assistant I

POSITION SUMMARY:

Assist in the care of patients under the direction of nursing and medical staff.

RESPONSIBILITIES:

• Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction
• Provides care to patients visiting the clinic under the direct supervision of a provider or nurse/clinic manager.
• Triages patient concerns on-site, via telephone or electronic messaging
• Interviews patients, measures vital signs and records information in patients' charts
• Assists providers in translation for patient examinations and procedures if needed
• Reports observations, conditions and problems of patients to the provider and/or nursing management team
• Obtain and discuss results of lab or diagnostic testing with provider. Communicates instructions regarding care to patients
• Performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures as required
• Assists in reviewing voicemails, ensuring proper follow-up is taken
• Follows all infection control, hand hygiene and PPE guidelines
• Prepares and stocks rooms (daily/weekly) and clinic supplies prior to visit as well as cleaning rooms appropriately between patients
• Delivers medical care in accordance with the Catholic Moral and Ethical Directives
• Follows all HIPAA and OSHA guidelines and regulations, including assisting HIPAA and OSHA Officers in ensuring compliance.
• Upholds established San José Clinic policies, procedures, objectives, quality assurance, safety, environmental and infection control
• Performs other related work as assigned

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

• Medical Assistant Certificate/Diploma
• National Certified Medical Assisting Certificate
• Current CPR Training
• Minimum of 6 months experience in family practice or community health setting
• Ability to communicate with medical terminology in English and Spanish required
• Can demonstrate excellent organizational skills, multi-tasking and effective use of time
• Also able to handle and complete multiple tasks or project with multiple deadlines
• Ability to deal professionally, courteously and efficiently with public and all levels of the organization
• Ability to operate computer, copier fax, and scanners
• Must be proficient in Microsoft Office and practice management system software applications. (EMR as applicable)
• Can demonstrate effective verbal and written communication skills
• Can demonstrate effective customer relation skills, working with diverse populations, often in stressful fast paced environments

PHYSICAL REQUIREMENT:

• Ability to sit, stand, bend and stoop for (long) periods of time
• Ability to exert up to 50 pounds of force occasionally/frequently
• Ability to work in a stressful environment
• Ability to respond to emergency/crisis situations
• Exposure to noise
• Exposure to blood and/or body fluids