Medical Assistant II Physician Practice

WHAT WE NEED
A multi-tasker who can move mountains

WHAT YOU WILL DO

• Provide direct patient care, which may include rooming patients, taking vitals, obtaining a comprehensive medical history, administering vaccines, injections, and medications, phlebotomy, point of care testing and medication reconciliation.

• Provide customer service to internal and external customers via phone, electronic, and in person.

• May perform patient registration duties.

• Initiate and follow through on prior authorizations, referrals, and medication refills.

• Enter patient information into an electronic medical records system and use systems to produce and conduct referrals, prior authorizations, medication research, and other related duties.

WHAT IT TAKES TO SUCCEED

• Prior Medical Assisting experience preferred.
• Maintain composure even in very difficult situations.
• Knowledge of hematology/blood collection technology, techniques, and procedures.
• Customer service skills.
• Knowledge of terminology used in diagnosis and classification of illnesses, injuries, and disabilities.
• Follow directions as communicated in a variety of ways.
• Show sincere interest in others and their concerns.
• Understanding of patient handling techniques.
• Knowledge of pharmaceutical terminology, generic and trade names, and ICD coding.
• Develop effective relationships with patients, hospital departments, and other external parties.
• Effectively communicate verbally and in writing.

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.