Medical Assistant/ LPN- UT Gastroenterology

University Physicians Association is looking for a full-time Medical Assistant (MA) or Licensed Practical Nurse (LPN) for UNIVERSITY GASTROENTEROLOGY, a busy specialty practice office located within the UT Medical Center in Knoxville.

Job Type: Full-time Monday - Friday 8:00-5:00

ESSENTIAL DUTIES AND RESPONSIBILITIES may include any and or all of the following: Other duties may be assigned as appropriate.

• Assist in patient needs over the phone
• Instructs and educate patients on procedure preparation
• Does prescription refills
• Review medical records for urgent request and special needs.
• Supports the office clinic as needed, to include rooming patients and gathering patient information for chart documentation.
• Call medical facility/department to schedule patient for tests.
• Provide patient education as instructed for procedure preparation.
• Triage in-bound clinical care calls, assesses patient concerns and responds according to the clinical care protocols.
• Document and utilize the electronic medical record according to HIPAA guidelines.
• Follow all practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities as established.
• Provide back up support to clinical services as assigned.

Benefits Competitive Benefit Package inclusive of PTO, Sick Leave, Health, Dental, Vision, Life, Disability, 401K with company match and immediate vesting, etc.

Requirements

• CMA or LPN Licensure
• High school diploma or equivalent
• Minimum of 1 year work experience with knowledge of medical field-physician office experience preferred
• Ability to communicate orally and in writing to patients, doctors and staff
• Knowledge of Electronic Health Records and Processes
• Experience with computers and EMR documentation systems
• Experience with assisting patient needs
• BLS or ALS certification