Medical Assistant (MA) - HOPE Program - Dynamic Team

Company Overview: Hamilton Health Center, established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. We are committed to providing high-quality, patient-centered healthcare and related social services that promote access, treatment, education, and prevention for Central Pennsylvania's residents, regardless of their health, economic, or insurance status.

Our Vision: Our vision is a healthy community where every member, regardless of their ability to pay or their insurance status, receives comprehensive and compassionate healthcare. We've remained dedicated to this vision for over 50 years.

What You'll Do:

• The HOPE Medical Assistant provides a range of clinical support services to people living with HIV under the Ryan White Part C grant. All service provision is conducted with the goal of optimizing health outcomes.
• Complete clinical intake for all incoming patients.
• Serve as liaison between the clinical and support service staff by coordinating lab work, lab results, medication access, preventative health screenings, vaccines, and specialty referrals.
• Provide health and risk reduction education to include treatment adherence activities and risk reduction strategies to reduce the transmission of HIV.
• Participate as an active member of the program quality improvement committee.
• Maintain compliance with paperwork and reporting requirements as dictated by program funding organizations and other regulatory bodies.
• Enter all required documentation electronically in the appropriate database in an efficient and accurate manner.
• Work collaboratively alongside the department interdisciplinary team to ensure a patient-centered approach to improving health outcomes.
• Conduct rapid HIV testing in an office and community-based setting.
• Participate in department outreach activities and patient events.
• Complete and maintain continuing education credits as required by program regulations.

Requirements:

• Healthcare Knowledge: A fundamental understanding of healthcare services and basic medical terminology.
• Tech-Savvy: Proficiency in basic data entry computer skills and the ability to learn new software or databases specific to role.
• Strong Interpersonal Skills: Ability to communicate courteously and effectively with individuals from diverse backgrounds.
• Cultural Humility: Awareness of one’s own world view and understanding that different world views exist, and cultural knowledge of key populations that will be served to address disparities in services and care.
• Team Player: An industrious and cooperative nature to foster harmonious working relationships with clinic management, physicians, clinicians, and the public.
• Medical Assistant Certificate: Medical Assistant or Certified Clinical Medical Assistant certificate required.
• Valid Driver’s License: Ability to travel throughout the service area.

Preferred Qualifications:

• Two (2) years working experience in an outpatient ambulatory care setting.
• Prior experience working with people living with HIV and conducting rapid HIV testing in a community setting.
• Experience working with client-level data or familiarity with grant-funded programming.
• Knowledge of community resources in Harrisburg City and surrounding areas.
• Bi-lingual in Spanish

Equal Opportunity Employer:

Hamilton Health Clinic is an equal opportunity employer. We are committed to providing an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.