Medical Assistant- Mission

Description

About Us: The Lilac Center is a leading provider of Dialectical Behavior Therapy (DBT) and mental health services. We are committed to delivering compassionate, high-quality care to our clients. We are looking for a dedicated Medical Assistant – Clinical Admin Support to join our team and support our providers in delivering exceptional patient care.
Why Join Us?

• Work in a supportive, team-oriented environment.
• Gain experience in behavioral health and accreditation compliance.
• Competitive pay and benefits package.
• Opportunity for professional growth and development.

If you are a motivated Medical Assistant looking to make a meaningful impact in mental health care, we would love to hear from you!
Position Summary: As a Clinical Admin Support/Medical Assistant, you will play a crucial role in both administrative and patient care tasks. This position involves working closely with clinicians, assisting with front desk operations, patient coordination, insurance preauthorization, and compliance tasks. If you are a team player with strong organizational skills and a passion for behavioral health, we encourage you to apply!

Responsibilities:

• Perform front desk duties including patient check-in/out, scheduling, and collecting copays.
• Maintain accurate patient records, upload documents, and verify insurance information.
• Assist clinicians with clinical support tasks, including vitals checks and patient coordination.
• Handle medical record requests, faxes, and documentation.
• Ensure compliance with HIPAA, OSHA, and accreditation standards (CARF).
• Support practice operations, including data collection for accreditation and insurance authorizations.
• Maintain a clean, organized office environment.
• Assist patients with disabilities and provide emergency support when necessary.

Requirements

Qualifications:

• Certified or Registered Medical Assistant with at least one year of experience in a healthcare setting (Behavioral Health experience preferred).
• Comfortable with hands-on patient care and assisting providers.
• Strong multitasking, organizational, and communication skills.
• Proficient in Microsoft Word (Microsoft Office preferred).
• Knowledge of billing and collection practices is a plus.
• Ability to work independently and as part of a team.
• Must maintain patient confidentiality and demonstrate professionalism at all times.