Medical Assistant: Ophthalmic Assistant April 28th Start Date

Description

WHO WE ARE:

Spokane Eye Clinic is a physician owned practice established in 1955. We now have grown to more than 26 of the best doctors from around the country. Our providers see 110,000 patients throughout the clinics and perform nearly 12,000 surgical procedures annually. Our patient testimonials are outstanding, and staff enjoy the opportunities for growth throughout their career. Our dedicated in-house trainers have the ability to educate new hires from the basics to the more advanced skillsets required to serve our patients across the practice. This allows us to focus on hiring top talent with, or without, industry specific training. Our sight is a crucial part of our everyday lives and being part of a team that contributes to improved eyesight is highly rewarding! 

WHY YOU SHOULD JOIN US:

We have so much to offer! As a member of the Spokane Eye Clinic family, our employees enjoy a trusting, supportive, and positive work environment and excellent benefits.

• Health Insurance on the first of the month following date of hire.
• Free employee Dental, Life and AD&D coverage first of the month following 90 days.
• Company provided Vision coverage. 
• Begin to accrue PTO on their first day and can request to use accrued days after only 90 days.
• We also offer 401k and a Profit-Sharing plan to save for your future.
• FUN activities, and more.

SUMMARY STATEMENT & PURPOSE: The ophthalmic assistant is responsible for rooming patients, prepping for in office procedures, performing history and medication reconciliation, obtaining surgery consents, completing patient correspondence, patient education, and maintaining patient exam rooms.

ESSENTIAL DUTIES & RESPONSIBILITES:

1. Reviews daily patient schedule, verifying appointments are scheduled appropriately and works with lead ophthalmic assistant to maintain good clinic flow. 

2. Demonstrates excellent interpersonal skills and the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy in all interactions with patients and others.

3. Performs comprehensive patient workups within the EHR system and general patient education and communication.

4. Responds daily to all tasks, e-mails, and phone calls. 

5. Functions as a scribe for physician when needed. 

6. Assists patients in completion of required forms with particular attention to detail and accuracy. 

7. Responsible for maintaining cleanliness of exam rooms after each patient, including surgical instruments and equipment, monitors medications and supplies for expiration dates, performs deep-cleaning duties on a weekly/monthly basis. 

8. Assist the physician in obtaining surgical consent and completing surgical paperwork.

9. Assists in scheduling appointments when needed.

10. Understands clinic billing and payment policies and protocols. Maintains knowledge regarding insurance plans, referral requirements, and clinic payment policy with the ability to communicate requirements to patients. 

11. Maintains knowledge regarding ophthalmological terminology and medications and participates in professional skills and business-related continuing education as required.

12. Occasionally functions as lead technician in lead's absence.

13. Supports on-call physician as requested on weekends.

Requirements

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age and have a High School or General Education diploma (GED).
• Six (6) months in a customer service role.
• Medical Assistant Registered (MA-R) from the State of Washington within 60 days of employment. 
• Proficient in Microsoft Office applications including Word, Excel, and Outlook, and ability to learn other software programs as needed.

PREFERRED QUALIFICATIONS:

• Ophthalmic or medical clinic experience
• Willingness and ability to obtain certification as an Ophthalmic Assistant (COA) 
• Previous experience with EHR