Medical Assistant - Pain Management

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Serving the needs of the surrounding communities, Willoughby Hills Family Health Center offers patients a wide variety of pediatric, family medicine, radiology and cardiology services. On this team, you will join a family of caregivers, enhance your skills and build a rewarding career at Cleveland Clinic, one of the most respected healthcare organizations in the world.

Our Pain Management Department offers a comprehensive range of services for patients with chronic pain. The combined expertise of a team of specialists offers some of the most advanced treatment options currently available. Our goal is to decrease pain and suffering, to return patients to their maximum level of functioning and independence and help restore their quality of life.  

A caregiver in this position works full-time from 8:00am to 4:30pm. Hours may vary based on facility needs.

A caregiver who excels in this role will:  

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.  

• Monitor and communicate changes in patient condition.  

• Maintain equipment, medical supplies and examination areas.  

• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

Minimum qualifications for the ideal future caregiver include:  

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)   

• Completion of a clinical externship OR extensive clinical experience  

• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period.

Preferred qualifications for the ideal future caregiver include: 

• Medical Assisting certification  

• Successful completion of a Cleveland Clinic externship  

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities