Medical Assistant - Podiatry

ABOUT US:

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision:  a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969,  our employees have been making this mission a reality.  Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond.  If this sounds like an organization you would like to be a part of, we would love to meet you.

ROLE OVERVIEW and PURPOSE:

The Medical Assistant- Podiatry will support podiatry providers, advanced providers, and registered nurses to deliver excellent patient-centered foot and ankle care within a dynamic team environment. This role will communicate with patients and perform clinical services to ensure high-quality patient care in a fast-paced podiatry setting. 

RESPONSIBILITIES

Direct Patient Care

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  Communicates with patients and performs podiatric clinical care services

  
  


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  Takes patient vital signs and obtains patient intake information, including foot/ankle pain, wound status, mobility, and medical history

  
  


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  Prepares patients for podiatry examinations, procedures, and minor surgical interventions

  
  


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  Assists with podiatric procedures such as nail avulsions, callus and wound care, ulcer treatments, and injections as directed

  
  


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  Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs as applicable

  
  


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  Applies and removes podiatric dressings, compression wraps, and protective padding as directed

  
  


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  Provides patient education on foot care, wound care, diabetic foot management, post-procedure care, and use of orthotics

  
  


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  Ensures exam and procedure rooms are stocked, cleaned, and properly set up for podiatry examinations and treatments

  
  


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  Monitors patient comfort and safety before, during, and after podiatric procedures

  
  

Provider and Team Support

•  Coordinates podiatry provider workflows to ensure efficient patient care


• Escorts patients to and from exam and treatment rooms and assists with positioning as needed


• Ensures providers have all pertinent information required for each patient visit, including diagnostic images, labs, prior visit notes, and required screenings


• Prepares and maintains podiatry equipment and instruments for daily use (e.g., sterilization, procedure trays)


• Assists the podiatry provider with documentation, patient flow, and clinic efficiency


• Collaborate with other providers and care teams in general medicine, wound care, diabetes management, and specialty departments as needed

Clinical Administration

•  Utilizes electronic health records to order, process, and document podiatry treatment plans for patients as directed by the provider


• Documents podiatry procedures, wound assessments, treatments performed, and patient progress as directed


• Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse


• Schedules for podiatry follow-up visits, wound care appointments, imaging, and referrals as directed


• Provides patients with requested documents after reviewing to ensure forms are complete, accurate, and executed by the provider


• Completes ongoing/annual training for position compliance


• Maintains accurate logs for supplies, instruments, infection control, and sterilization standards

EDUCATION/EXPERIENCE:

• High School diploma or GED required


• Valid Medical Assistant Certificate from an accredited program required


• Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards. 


• One year medical assistant experience preferred

ADDITIONAL QUALIFICATIONS (Knowledge, Skills, and Abilities):

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  Familiarity with medical procedures and terminology

  
  


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  Proficiency with electronic health records system experience preferred

  
  


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  Intermediate computer and data entry skills

  
  


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  Must use sound judgment to anticipate needs of patients and providers

  
  


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  Flexibility with changing priorities and time sensitive deadlines

  
  


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  Use emotional and cultural intelligence to provide appropriate communication and patient care

  
  


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  Exemplify compassion to patients and team members

  
  


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  Bilingual English/Spanish, English/Farsi, or English/Arabic preferred - must be able to pass Language Proficiency Test if bilingual skills are needed

  
  


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  Ability to successfully manage multiple tasks simultaneously

  
  


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  Ability to work as part of a team as well as independently

  
  


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  Ability to work with highly confidential information in a professional and ethical manner

  
  

Physical Requirements

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  Ability to lift/carry 15lbs/weight

  
  


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  Ability to stand for long periods of time

  
  

Pay Range: $24.95 - 34.93 per hour, depending on experience

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.