Medical Assistant Program Director

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.

Purpose of the Position:

The Program Director is charged with coordinating and ensuring the smooth operation of their individual instructional departments to achieve a student retention rate that meets or exceeds accreditation standards and a placement rate that meets or exceeds accreditation standards of total graduates and ensure appropriate student satisfaction rates. Each Program Director is also expected to carry a teaching load as determined by the Director of Education in coordination with the Campus Director/Campus President. In addition, the Program Director is responsible for making recommendations to the Director of Education in the areas of planning, staffing, scheduling, supervising, curriculum improvement and professional development for his/her department. If the program has a clinical/externship component it is the responsibility of the Program Director to establish enough clinical/externship sites to meet the needs of the student population and monitor and maintain the student experience and records throughout this portion of the program.

What you’ll do:

Program/Course:

• Staffing and Recruitment: Determine departmental staff needs, conduct interviews, and recommend hires.


• Orientation and Training: Orient and train new faculty members in programs and techniques.


• Performance Evaluation: Evaluate faculty and staff performance and recommend professional development.


• Teaching and Instruction: Instruct classes, act as a substitute teacher, and propose teaching schedules.


• Supervision and Management: Supervise faculty, manage departmental facilities, and conduct meetings.


• Communication and Advising: Communicate with faculty for input, advise students and faculty, and ensure departmental operations.


• Retention and Compliance: Administer retention programs and ensure compliance with accreditation standards.


• Administrative Duties: Maintain syllabi, cover make-up sessions, and participate in graduation ceremonies.


• Certification and Externships: Prepare students for certification exams and manage clinical/externship components.


• Committee Participation: Participate in Advisory Board and Curriculum Review Committee meetings.


• Perform other duties as required.

Student Development:

• Classroom Environment: Create a classroom environment that fosters academic growth and professional development.


• Student Support: Provide extra help to students struggling with coursework and advise those with minor issues.


• Communication: Communicate with the Director of Education regarding student progress and performance trends.


• Assessment: Correct and return quizzes, tests, and lab assignments within 48 hours; submit grades promptly.


• Resource Utilization: Utilize instructional aids and community resources, including guest speakers and field trips.


• Curriculum Enhancement: Enhance curriculum by devising assignments, worksheets, tests, and activities.

Career Level Expectations

• Typically manages one or more teams or small unit(s). 


• Recognized subject matter expert in job area. 


• Manages large projects or processes with limited oversight. 


• Handles difficult and often complex problems that require extensive investigation and analysis and collaboration with others. 


• Requires ability to influence others to accept practices and approaches, and ability to communicate with executive leadership. 


• Desire for growth and professional development. 

Required Skills/Experience:

Medical Assisting Requirements

• Associate’s degree.


• Current Medical Assisting certification


• Minimum three years of experience in the field with one-year direct patient care


• Prior teaching experience


• Ability to professionally communicate fluently in verbal and written English.


• Ability to support of a diverse and inclusive work environment.


• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Bachelor’s degree


• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable federal and state laws and rules, compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and, and internal policies and procedures.  


• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time on campus position with occasional remote work.


• Occasional travel maybe required if program has a clinical/externship component.


• Home office set up, quiet place to work, ability to be on camera, ability to be on camera, and ability to hard wire into high-speed internet connection. 


• May require setup of computer equipment; accommodation consideration available upon request. 


• Flexibility to work evenings and weekends, as needed. 

 Application Deadline: 07/01/2026

OUR CORE VALUES

Caring
We believe every student has the potential to be successful in a rewarding career, with the right support. We partner with you from your first day of classes through your search for a job after graduation.

Respect
We view everyone who enters American Institute as a productive adult who deserves respect and the opportunity to excel. Our staff and instructors are dedicated to helping you achieve your goals and realize your potential.

Service
American Institute is committed to the professional and academic success of each student by actively seeking opportunities to provide service both within the campus as well as within the surrounding community.

Integrity
We look forward, not backward. No matter where you come from or what obstacles you’ve faced in the past, we believe your future is yours to create.

Accountability
When you commit to us, we commit to you. When you walk into American Institute, we focus on helping you continue to move forward, so you can create the life you want to live.

Innovation
We know that the sooner you have the knowledge and skills you need to begin your career, the sooner you can become successful. American Institute offers focused, practical training that gets you out of the classroom and on your way faster than you thought possible.