Medical Assistant (Remote )

Medical Assistant (Remote)

Schedule: Monday–Friday | 8:00 AM–10:00 PM ET
Location: Remote

Position Overview

PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.

Key Responsibilities

• Conduct outbound and inbound patient calls and schedule appointments


• Support Annual Wellness Visits and care management outreach


• Perform medication reconciliation and update patient information


• Document patient interactions accurately in the EHR


• Prepare charts and support care coordination and follow-up


• Maintain HIPAA compliance and escalate clinical concerns appropriately


• Meet established outreach, scheduling, and documentation targets

Qualifications

• Medical Assistant certification or equivalent healthcare experience required


• Prior healthcare, patient outreach, scheduling, or care coordination experience


• Strong communication, organization, and documentation skills


• Comfortable with high-volume calling and performance metrics


• EHR experience preferred


• Medicare patient experience preferred


• Reliable and self-motivated in a remote environment

This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.