Medical Assistant - St Augustine

Job Title: Medical Assistant

Position Type: Full Time

Travel: Yes, regional travel as needed

Job Description: To assist the Provider in providing the utmost direct/indirect quality care to patients with the end goal of making patients feel as if they are family.

Role and Responsibilities

Clinical and Administrative

• Prepare and maintain examination and treatment areas


• Assist with examinations, invasive and non-invasive procedures or treatments


• Apply principles of aseptic technique and infection control


• Comply with quality assurance practices


• Screen and follow up on patients test results


• Collect and process specimens; log specimens


• Perform diagnostic tests if applicable


• Obtain patient medical history and vitals


• Prepare and administer medication (excludes controlled drugs)


• Maintain accurate medication records


• Recognize and respond to emergencies


• Call or enter in prescriptions per physicians orders


• Maintain drug sample supply on hand. Discard appropriately expired samples


• Assist in general housekeeping duties including weekly scrub-down of all patient care areas


• Perform routine equipment maintenance and maintain logs (i.e. autoclave, eye wash stations and clinical refrigerators)


• Initiate and process prescription medication prior authorizations


• Demonstrate awareness of overall clinic operations and proactively assist where needed


• Assist teammates during high-volume clinic operations without requiring direction

Professional

• Demonstrates initiative and responsibility


• Able to perform repetitive tasks without loss of focus


• Adheres to ethical principles


• Time Management


• Adapts to change


• Attends all team meetings and mandatory in-service training/education

Communication

• Recognizes and respects cultural diversity


• Adapts communication to individual’s ability to understand


• Uses professional, pleasant telephone etiquette


• Uses medical terminology appropriately


• Treats all patients and co-workers with compassion, empathy, and mutual respect


• Projects a professional manner and image


• Consistent attendance and punctuality


• Adherence to time clock procedures

Legal

• Maintains confidentiality and documents accurately


• Uses appropriate guidelines for releasing patient information


• Practices within the scope of education, training, and personal capabilities


• Conducts self in accordance with Suncoast’s Employee Handbook.


• Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

• Efficiency


• Attention to details


• Organized


• Punctual


• Takes initiative, proactive


• Team Player


• Honesty/Integrity


• Flexible


• Calm under pressure


• “A Doer”, persistence


• Problem solver, Strategic thinking, Creativity


• Analytical skills


• Clear and concise communication/Listening skills


• Quick Learner, Intelligence


• Follow through on commitments


• Enthusiastic, Friendly, Positive attitude


• Openness to advice and constructive criticism


• Strong work ethic

Physical Demands

• Prolonged standing/walking


• Occasional travel


• Multitasking


• Repetitive head, neck, hands wrists and arm motion/rotation


• Extensive reading, writing, typing required


• Lifting to 25lbs


• Frequent use of office administrative, computer and medical equipment


• Transferring and positioning patients

Qualifications and Education Requirements:

High school diploma, AA degree or higher. Medical assistant diploma and certification preferred. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.