Medical Assistant (Virtual Clinic) - Not Remote

Job Title:   Medical Assistant (Virtual) - NOT a remote position. 

Salary:            $21-$24 per hour

Location:        Tustin (In-Person)

Openings:      1) Position Available 

Reports to:     Clinical Operations Manager

Position Purpose: To assist providers with patient care and perform medical assistant duties as needed.

Core Duties and responsibilities, include but are not limited to:

1. Performs “Full” intake process for each patient virtually. (Check-in, check-out, vital collection, surveys, care gaps, mobile blood draws, etc.)


2. Verifies, collects, and logs patient demographics, medical history, allergies, medication usage, and chief compliant into the electronic health record system.


3. Perform quality vital collection and lab draw, handling and storage of specimens in accordance to regulatory trainings, including EZIZ training as well as others.


4. Provide quality customer service in the process to all patients.


5. Reviews patients’ chief complaint and prepares a medical chart for medical providers to use during a visit.


6. Orders on-site testing, labs, referrals, authorizations, and procedures per provider’s order.


7. Secures patient information and maintains patient confidentiality by completing and safeguarding medical


8. records and other patient information according privacy policies and HIPAA standards.


9. Maintains a safe, secure, and healthy work environment.


10. Follows standards and procedures outlined in the employee manual.


11. Keeps inventory stocked with medical assistant supplies needed to perform all tasks: (vital collection supplies, lab draw supplies, equipment supplies, etc.)


12. Keeps equipment operating by following operating instructions; troubleshooting breakdowns an ultimately fixing any issues in conjunction with a supervisor.


13. Minimizes tardiness and absences and remain in good standing with all other employee manual regulations.


14. Report to off site location for work as needed. (Be available to travel for work)


15. Be available to work weekends and/or extended hours in order to complete duties as assigned.


16. Accurately reports expenses such as mileage incurred via an expense report to a supervisor.


17. All other duties as assigned

*This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.

Education and Training:

• 
  Completion of a certified Medical Assistant training program.


• 
  CPR Certification


• 
  Phlebotomy Certification preferred

Qualifications, Skills, and Experience:

1. 
   Bilingual: Spanish (Required)


2. 
   Must excel in multitasking within a high-paced environment.


3. 
   Strong computer skills, acute attention to detail, confident and professional communication.


4. 
   Knowledgeable in general EMR/EHR systems is preferred.


5. Front and Back Office experience (Required).
   


6. Insurance Verification experience (Required).

Schedule:

• We are currently seeking a closer available Monday through Friday from 8:45 AM to 5:45 PM, with a rotating Saturday schedule. This requires working 1-2 Saturdays per month from 9:00 AM to 3:00 PM.


• Medical Assistants for the Virtual Clinic are scheduled for Back Office shifts at one of our other clinics to provide support. These shifts are 2 hours long and take place 1-2 days per week.

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer.  FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.