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Come join our Team! We invite you to come grow with our dynamic healthcare organization providing medical, dental and behavioral health services for Chelan and Douglas counties! We offer a progressive and extremely competitive compensation and benefits package.
Job Summary
The Medical Assistant Certified’s primary function is to prepare patients for their office visit by obtaining and documenting vital signs and medical history and to provide assistance and support to the professional health care provider and/or nursing staff. This position works within the healthcare team and is responsible for acting on tasks delegated including medication administration, procedure set-up, assistance and follow-through, administration of ordered treatments. This position provides patient care support duties and clerical duties to assist with patient flow.
Job Specific Competencies
1. Clinical Processes
a. Disposing of biohazardous materials
b. Practicing standard precautions
c. Performing aseptic procedures
d. Preparing for and assisting in sterile procedures
e. Taking vital signs
f. Preparing patients for examination
g. Intradermal, subcutaneous, and intramuscular injections
h. Observing and reporting patients’ signs or symptoms
i. Capillary blood withdrawal and venipuncture
j. Obtaining specimens for microbiological testing
k. Instructing patients in proper technique to collect urine and fecal specimens
l. Diagnostic testing
m. Tests waived under the federal clinical laboratory improvement amendments program
2. Patient Care
a. Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge.
b. Maintaining medical and immunization records. Obtaining vital signs and medication information, obtaining and recording patient history.
c. Preparing and maintaining examination and treatment areas. Sorting, storing, and restocking exam/procedure rooms with supplies. Preparing patients for and assisting with routine and specialty examinations, procedures, treatments, and minor office surgeries utilizing no more than local anesthetic.
d. Assists with providing organized patient flow.
e. Works closely with provider and nursing staff to help facilitate rapid response to patient needs.
f. Screening and following up on test results as directed by a healthcare practitioner.
g. Prepares patient referrals.
h. Assists provider/nursing staff with patient tracking systems. Enters patients into appropriate recall plans.
i. Administration of medications including eye drops, topical ointments, and vaccines including combination or multidose vaccines.
i. Administered only by unit or single dosage, or by dosage calculated and verified by a health care practitioner. Combination vaccines are considered a unit dose.
ii. Limited to approved CVCH MA-C medication list and vaccines as authorized by a health care practitioner under the scope of his or her license.
iii. Administered pursuant to a written order from a health care practitioner.
3. Reception Duties
a. Greets patients and visitors, handles incoming calls and performs general administrative duties.
b. Makes appointments in conformance with protocols, procedures and schedules.
c. Performs other duties and tasks as assigned by supervisor.
d. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job.
e. Follows all safety policies and general housekeeping practices. Ensures the area and its equipment and supplies are neat, clean, safe and utilized appropriately at all times, and participates in emergency drills.
f. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community.
g. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers.
h. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others.
i. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others.
j. Conforms to CVCH policies and Joint Commission and HIPAA regulations.
Essential Duties & Responsibilities: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.
Job Specifications
Education: High School Diploma or equivalent. Certified Medical Assistant diploma from an accredited college required.
Certification/Licensure: Must hold Medical Assistant-Certified or Medical Assistant-Certified Interim license upon hire. Must obtain Medical Assistant- Certified license before one year interim permit expires. Current Healthcare Provider CPR certification is required.
Experience: One year in clinic setting or other health care facility providing direct patient care is preferred. Demonstrates competency and meets the minimum requirements of a Medical Assistant.
Language Skills:
Skills & Competencies needed:
Work Environment & Physical Demands:
Exposure to Hazards:
Blood/Fluid Exposure Risk:
Age Specific Competency
Blood/Fluid Exposure Risk
Category I – Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required
Benefits
*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE
Benefit: | Coverage: | Effective: |
Medical Premera (Self Insured) Preferred Provider | Employee covered - $70.00 per month Dependents covered – please refer to the benefits Guide 2026 for rates | First of the month following the first date of employment. |
Dental Washington Dental | Employee covered – 100% Dependents covered – 50% | First of the month following the first date of employment. |
Paid Leave | 120 hours – Year 1 136 hours - Year 2 | Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. |
Extended Illness Bank (EIB) | Allows for maximum accrual of 200 hours | PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. |
Holidays | 88 hours related to: · New Year’s Day · Memorial Day · 4th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days | Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee’s timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. |
403(b) Retirement Plan Lincoln Financial | 150% CVCH match up to 3% of the employee’s contribution | Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. |
Employee Assistance Program Mutual of Omaha | Free short-term counseling for employee and family | Immediately. Call 800-316-2796 |
Long-term Disability Mutual of Omaha | Employee Only (variable) | First of the month following the first date of employment. |
Benefit: | Coverage: | Effective: |
Basic Term Life Mutual of Omaha | Employee Only (1x annual salary, up to $200,000) | First of the month following the first date of employment. |
Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha | Employee Only (1x annual salary, up to $200,000) | First of the month following the first date of employment. |
Supplemental Term Life Mutual of Omaha | Employee / Spouse / Dependent(s) | First of the month following the first date of employment. |
Voluntary AD&D Mutual of Omaha | Employee / Family | First of the month following the first date of employment. |
Health Reimbursement Arrangement RedQuote | Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. | First of the month following the first date of employment. |
Flex Plan: Medical RedQuote | Flex Plan: Maximum $3,400 per year Direct Deposit available | First of the month following the first date of employment. |
Flex Plan: Dependent Care RedQuote | Flex Plan: Maximum $7,500 per year Direct Deposit available | First of the month following the first date of employment. |
AFLAC | Supplemental insurance – cafeteria plan | First of the month following the first date of employment. |
Wellness Stipend | CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) | Immediately. Once employee has submitted invoice to HR/Payroll department. |
Cell Phone Discounts | Discounted monthly access fees Discounted select accessories and special equipment | Available for personal cell phones, currently in place with AT&T & Verizon |
Benefit: | Coverage: | Effective: |
Tuition Reimbursement | For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: · $4,000 for an Associate’s degree, vocational, technical, or certification program · $6,000 for a Bachelor’s degree · $8,000 for a Master’s degree | Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.
Employees must agree to work for a period of one (1) year from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams. |
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