Medical Assistant/Chiropractic Assistant

Chiropractic Assistant (High-Performance Role – Fast-Paced Clinical Environment)

Health Star Clinic
Montgomery, AL

About Us

We are a fast-paced, high-volume Chiropractic office, family-owned for over 20 years. We are well known throughout Montgomery and surrounding areas for our compassionate staff, exceptional customer service, and results-driven care.

Our team operates with high standards, strong systems, and a patient-first mindset. We treat patients like family—and we expect our team to do the same.

Non-Negotiable Office Culture

• NO CELL PHONE POLICY: Phones are not allowed to be visible or used on the floor or in front of patients


• NO DRAMA POLICY: We maintain a positive, professional, team-focused environment at all times

If you cannot meet these expectations, this role is not a fit.

Read This First – Who This Role Is NOT For

Do not apply if you:

• Move slowly or struggle to keep up in a fast-paced environment


• Dislike constant interaction with patients


• Prefer unstructured work instead of following clear systems and training


• Are not naturally organized or attentive to cleanliness


• Bring negativity, distractions, or cannot commit to showing up for a reliable consistent work schedule. 


• Are unwilling to be held accountable to performance expectations (KPIs)

This is a high-energy, high-movement role. You will be on your feet, engaged, and interacting with patients throughout the day.

Position Overview

The Chiropractic Assistant plays a critical role in patient flow, patient experience, and clinical support.

You are responsible for:

• Ensuring patients feel welcomed, cared for, and guided through their visit


• Supporting doctors by collecting accurate patient information


• Maintaining a clean, organized, and efficient treatment environment


• Helping patients understand the benefits of chiropractic care and services

This is not a passive role—you are an active part of the patient experience and clinic performance.

Core Responsibilities

Patient Experience & Interaction

• Greet every patient with energy, professionalism, and a welcoming presence


• Provide superior customer service at all times


• Escort patients to exam and therapy areas efficiently


• Engage with patients and communicate the benefits of chiropractic care and services (once trained)


• Help create a positive, high-energy environment in the office

Clinical Support

• Take and record basic diagnostic information:
  
  
  
  • Blood pressure
  
  
  • Temperature
  
  
  • Height and weight
  
  
  
  


• Prepare patients for examination and treatment


• Support doctors with routine clinical tasks

Flow & Operations

• Control patient flow and assist in keeping the office running on time


• Monitor the waiting area and attend to patient needs


• Distribute educational materials as directed by the chiropractor


• Maintain accurate and organized patient records

Cleanliness & Organization

• Keep all areas clean, organized, and presentable throughout the day


• Perform continuous spot cleaning during operating hours


• Complete thorough end-of-day cleaning responsibilities


• Maintain a consistently tidy and professional workspace

Compliance

• Follow all office systems and training protocols


• Maintain strict adherence to HIPAA guidelines and patient confidentiality

Performance Expectations (KPIs)

This role is performance-driven. High performers consistently meet or exceed:

• Patient Flow Efficiency: Patients moved smoothly and on time


• Patient Experience: Positive interactions and high satisfaction


• Clinical Accuracy: Correct and consistent collection of patient data


• Cleanliness Standards: Workspace and clinic maintained at all times


• Engagement & Education: Ability to confidently communicate service benefits


• Team Contribution: Supporting overall clinic efficiency and workflow

Non-Negotiable Requirements

• MUST be a people person who enjoys interacting with patients


• MUST be a fast mover and able to keep up in a high-volume environment


• MUST be highly organized and naturally maintain cleanliness


• MUST be coachable and willing to follow systems and training exactly


• MUST have a positive attitude and high energy throughout the day


• Strong communication skills with patients and team members

Preferred (But Not Required)

• Experience in a medical or chiropractic office


• Experience in a fast-paced, patient-facing role

Work Schedule

• Monday – Thursday: 8:30 AM – 1:00 PM, 3:00 PM – 6:00 PM


• Friday: 8:30 AM – 1:00 PM


• Rotating Saturdays: 9:00 AM – 11:00 AM
  

Who Will Excel Here

This role is ideal for someone who:

• 
  
  
  
  • Thrives in a fast-paced, high-energy environment
  
  
  • Takes pride in staying busy, organized, and productive
  
  
  • Enjoys helping people and being part of a team
  
  
  • Brings consistent effort, positivity, and professionalism every day
  
  
  
  
  

Final Note

If you are looking for a slow-paced or low-expectation job—this is not it.

If you want to be part of a high-performing team that moves fast, serves patients at a high level, and takes pride in their work, we want to hear from you.

Competitive hourly pay offered based on experience.