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Medical Assistant/Front Office Support

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Job Description - Medical Assistant/Front Office Support



Culture and Values


At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center!


Pandya Medical Center is seeking a full-time Medical Assistant who is also able to provide front office support at our Lawrenceville location. The ideal candidate will be a team player who is organized, dependable, and capable of handling both clinical and administrative duties to ensure a smooth and efficient patient experience.


Responsibilities


Clinical Duties:




  • Report to the Clinical Coordinator and assist providers as needed.




  • Escort patients to exam rooms and obtain vital signs including weight, blood pressure, pulse, and temperature.




  • Document patient information accurately in the electronic health record (EHR).




  • Assist physicians and physician assistants during examinations and procedures.




  • Provide patient instructions as directed by providers.




  • Ensure all necessary reports, labs, and medical records are available prior to appointments.




  • Maintain exam room cleanliness and stock medical supplies as needed.




  • Perform required checks and maintain logs (e.g., refrigerator temperatures, emergency medications, sterilization, etc.).




  • Answer and return patient calls, triage messages, and communicate information between patients and providers.




Front Office / Administrative Duties:




  • Check in and check out patients promptly to ensure smooth patient flow.




  • Collect patient payments and verify identification.




  • Complete pre-visit preparation and daily administrative tasks in a timely manner.




  • Listen to and return voicemails promptly.




  • Scan and upload faxes or medical records to patient charts and notify appropriate staff.




Qualifications:




  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.




  • Previous experience in both clinical and front office settings in a medical practice preferred.




  • Strong organizational and multitasking skills.




  • Excellent communication and customer service skills.




  • Proficiency with electronic health record systems.




  • Ability to work well in a fast-paced, team-oriented environment.




Benefit Eligibility - After 90 day waiting period




  • Health insurance 




  • Dental and Vision plans 




  • Supplemental insurance plans 




  • 401K match plan with up to 4% by Pandya Medical Center




  • Paid Time Off




 




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