Medical Assistant/Medical Receptionist

Monarch Maples Pediatrics is seeking an energetic, flexible, team-oriented individual for our busy St. Albans and Enosburgh offices. Excellent telephone, customer service and communications skills are a must. This will be a dual role as a Medical Receptionist and a Medical Assistant.

Responsibilities:

· Obtain and accurately record patient vitals 

· Administer vaccines 

· Perform point of care (POC) testing 

· Perform venipuncture 

· Complete various forms/documents 

· Document patient information clearly and accurately in the electronic medical record (EMR) 

· Support providers during visits as needed 

· Maintain a clean, safe and organized clinical environment

· Schedule patients for office visits and coordinate follow ups 

· Maintain and manage triage bucket, ensuring timely responses and follow-through 

· Maintain and process the fax bucket, including routing documents appropriately

· Communicate results to patients and families per provider direction 

· Process medication refills and electronic prior authorizations 

Skills:

- Knowledge in basic vital signs

- Familiarity with outpatient clinic operations and pediatrics

- Knowledge of medical terminology and procedures is a plus

- Ability to work effectively in a fast-paced environment

- Excellent communication skills and a compassionate approach towards patient care

- Strong organizational skills and attention to detail

- Familiarity with phone systems and handling high call volumes

Experience:

-Medical Assistant certification preferred (or equivalent experience)
- Previous experience working in a medical office or similar healthcare setting is preferred.

-Experience working in pediatrics is preferred 

Job Type: Full-time 

Location: Primarily Saint Albans office with working in Enosburg office occasionally 

Pay: $18.00 - $21.00 per hour

Hours: M-F 8-4:30 some evenings as needed during busy season 

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance