Medical Assistant/Patient Service Representative

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Medical Assistant/Patient Service Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. 

We have an immediate opening for an experienced and dedicated full-time Medical Assistant/Patient Service Representative to join the team in our busy Colorado Springs, CO office. The schedule is working Monday -Friday 7a-4p, one weekend every 4-5 week, 1-2 holidays per year.  

Pay up to $21

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Medical Assistant/Patient Service Representative is responsible for:

• High volume of phlebotomy


• Maintain supplies for the blood drawing stations


• Ensure lab specimens are sent to proper labs


• Document patient care services utilizing daily logs and patient records


• Utilize the computer in entering labs and printing labels


• Provide high level of customer service to patients


• Schedule appointments, answer phone calls


• Check patients in/out


• Prescription refills


• Pre-authorizations for medication

What You'll Bring:

The skills and education we need are:

• Must have completed formal MA education/certification


• Strong phlebotomy skills are required


• Extensive knowledge of insurance/benefits, medical terminology and medical billing


• Background in women's health and fertility/IVF experience preferred


• Strong patient orientation and be a team player


• Professionalism and strong customer service skills a must

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.  

What We Offer:

We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:

• Full-Time Employees (30+ hours/week):
  Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays


• Part-Time Employees:
  401(k) with company match and performance-based bonus opportunities


• Per Diem Employees:
  401(k) with company match

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.