Medical Assistant/Receptionist

OrthoNOW is a network of immediate orthopedic care clinics. We approach things differently than most healthcare offices, and are looking
for a new team member to help provide excellent patient care in our Casper clinic.

As a Medical Assistant/Receptionist, you will be responsible for providing administrative support to ensure efficient operation our immediate orthopedic care clinic. You will support providers and patients through a variety of tasks related to patient care management, organization and communication. This position is Monday – Friday 8:00AM-5:00PM.

Key Responsibilities  

Clinical Support:

• Interview patients and document basic medical history


• Greeting patients professionally both in person and on the phone


• Update medical records


• Assist in arranging scheduling at referred services


• Check in patients and update patients' charts


• Assist during medical examinations as well as casting, splinting, and removal


• Administer medications and injections as permitted by state laws and under the direction of the surgeon.


• Assist with obtaining testing such as X-rays, blood draws, or other diagnostic evaluations, vitals, and any other needs. 


• Handle receivable and payable accounts for self-pay patients and collect copayments and deductibles for patients with insurance


• Prepare and clean treatment rooms and medical instruments

Administrative Duties:

• Optimizing provider schedules and patient satisfaction with efficient scheduling


• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders


• Update medical records as well as coordinate medical record requests and retrievals


• Handle receivable and payable accounts for self-pay patients and collect copayments and deductibles for patients with insurance


• Assist with patient payment estimations and insurance needs

Requirements and skills

• Proven working experience as a Medical Assistant, preferably with orthopedic care experience.


• Knowledge of medical office management systems and procedures


• Excellent time management skills and ability to multi-task and prioritize work


• Social perceptiveness and service oriented


• Excellent written and verbal communication skills


• Strong organizational and planning skills


• Proficiency in MS Office and patient management software


• Certification in Medical Assistance

What We Offer

•            Competitive salary and benefits package, including health, dental, and vision insurance.

•            Opportunities for professional development and continuing education.

•            A collaborative and supportive work environment dedicated to exceptional patient care.

•            The opportunity to work closely with leading health care providers and a highly skilled medical team.