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Medical Assistant/Receptionist

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Job Description - Medical Assistant/Receptionist


Join the Mission. Change Lives. Grow With Us.


At Winners Circle Group, we believe healing happens through connection, compassion, and clinically excellent care. We are a growing team of passionate professionals dedicated to empowering individuals and families facing mental health and behavioral challenges.


Whether you're a licensed therapist, case manager, qualified mental health professional, or administrative professional — your role here matters. We foster a collaborative, supportive environment where your work is valued, your voice is heard, and your growth is prioritized.


If you're ready to be part of a purpose-driven organization that believes in both client transformation and team development, explore our openings below.


📍 Multiple locations across Texas
💼 Competitive benefits & training
🧠 Trauma-informed, culturally responsive care
🤝 A team that truly supports each other


Winners aren’t just born - they’re built. Join the circle.


 This is a contract to perm role after 90 days. 15-20 hours per week to start and will gradually increase to full time over the next month.


About Us


Winners Circle Sound Mind PLLC is a growing mental health and wellness practice committed to providing compassionate, evidence-based care to individuals in our community. We value professionalism, empathy, and efficiency in serving our clients and supporting our clinical team.


Position Summary


We are seeking a reliable, detail-oriented Medical Assistant/Receptionist to join our team. This hybrid role includes both front office (administrative) and back office (clinical support) responsibilities. The ideal candidate is organized, friendly, and comfortable working in a dynamic, client-focused environment. Phlebotomy experience is a plus but not required.


Key Responsibilities


Front Office (Receptionist) Duties:




  • Greet clients in a warm, professional manner and assist with check-in/check-out procedures




  • Answer phone calls, respond to emails, and manage appointment scheduling




  • Verify insurance information and assist with billing processes as needed




  • Maintain confidentiality and handle sensitive patient information in compliance with HIPAA




  • Keep the front desk and waiting area organized and presentable




Back Office (Medical Assistant) Duties:




  • Prepare treatment rooms and assist clinicians as needed




  • Record vital signs, update patient records, and assist with EMR documentation




  • Maintain stock of clinical supplies and ensure cleanliness of exam areas




  • Assist with administrative support for medical documentation and referrals




Other / Preferred Duties:




  • Perform phlebotomy (draw blood) and handle specimens in accordance with lab procedures




  • Assist with coordination of lab results and follow-up communication




Qualifications




  • High school diploma or GED (required)




  • Completion of a Medical Assistant program (preferred)




  • Phlebotomy certification or willingness to obtain within 60 days




  • 1–2 years of experience in a healthcare setting (preferred)




  • Familiarity with EMR systems and standard medical office procedures




  • Strong interpersonal, communication, and multitasking skills




  • CPR certification or ability to obtain within 60 days of hire




Work Environment




  • Full-time, Monday–Friday schedule




  • On-site only (no remote work)




  • Must be able to stand for extended periods and occasionally lift up to 25 lbs




Compensation & Benefits




  • 20-24 per hour




  • Paid time off and holidays 




  • Professional development and training support




  • Supportive team and mission-driven workplace




 


At Winners Circle Group, this isn’t just a job — it’s a calling. If you're passionate about helping others heal, grow, and reclaim their lives, we want to hear from you.


Apply today and be part of a team that’s rewriting the story of mental health — one person, one family, one community at a time.


Let’s build something meaningful  - together.


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