Medical Case Manager

Summary: The Ryan White PART C Senior Medical Case Manager’s role is to provide medical case management services to Southwest Community Health Center's patients, including, treatment adherence, psychosocial, education, referral, client centered services that link clients with health care, and crisis intervention.  

SPECIFIC DUTIES AND RESPONSIBILITIES:  All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA). 

• Demonstrate professional interdisciplinary skills and provide comprehensive Medical Case Management services to clients (including treatment adherence counseling). 
• Follow established Ryan white Medical Case Management program and policies. 
• Assist clients in obtaining appropriate services, including medical care, and social service needs. 
• Coordinate access to medically appropriate levels of health and support services and continuity of care 
• Develop initial/follow-up assessment of service needs. 
• Develop comprehensive, individualized service plan 
• Collect and aggregate data required for The HIV Program. 
• Assist Infectious Disease and Internal Medicine department in data collection from Southwest EMR into CAREWARE to fulfill grant requirements. 
• Attend department meetings, medical case management meetings, conferences, monthly conference calls, and required staff meetings. 
• Function as a collaborative member of the Ryan White Part C Program Team. 
• Perform other duties as assigned. 

Qualifications:  

• Excellent writing, speaking and organizational abilities. 
• Ability to effectively manage multiple tasks in a fast-paced environment. 
• Must be a self-starter with the ability to work independently and as a team.  
• Computer knowledge required. 
• Willing and able to travel monthly out of Fairfield County. 
• Strongly Preferred: Bilingual and/or Multilingual in English and Spanish. 

Education and/or Experience:  

• Bachelor’s degree in human services, Psychology, Public Health or related education or three years related experience

Physical Requirements and Work Environment: 

The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. This person must have the ability to travel as required to work with staff.