Medical Central Scheduler

Medical Central Scheduler Onsite for Advocate Health in Park Ridge, IL 60068

Pay Range: $17 - $18/hr. W2
Onsite in Park Ridge, IL 60068

Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling.

1.Maintain thorough knowledge of the scheduling requirements of the hospital ancillary departments and respond proactively to changes in the needs of these departments (i.e. calendar changes, new procedures to be added, new providers, etc.)

2.Schedule patient utilizing established customer-focused procedures.

3.Determine testing variables and prevent scheduling conflicts.

4.Insure proper test sequencing when multiple testing is ordered.

5.Accurately enter all required patient demographic data in registration application. Obtains and accurately codes insurance information into hospital computer system. Ensures patients are registered within time frame set by policies. Prepare registration for pre-registration check in.

6.Completes the Medicare Questionnaire for all Medicare patients, ensuring inpatients receive the important Medicare Message document. Collects and documents all third party payor information for each patient, maintaining current knowledge of all payor mechanisms as they relate to the registration process. Ability to assign correct insurance code.

7.Provide patient/customer with accurate preparation information prior to exam.

8.Promote increased utilization of Good Shepherd Hospital services by maintaining customer-focused attitude and responses.

9.Accurately obtain and document orders for scheduled diagnostic tests. Contact department as appropriate for same-day appointments.

10.Maintains confidentiality of patient records. Monitors work volumes and notify the coordinator person of back logs. Obtains patient reservation from physicians, physician’s staff, nursing unit and outpatient areas. Accurately obtains any updated patient demographic information and enters into hospital computer system.

Candidate MUST HAVE:
- HS diploma
- 2 years healthcare scheduling experience
- Medical Terminology experience
HIGHLY PREFER candidate a candidate with Associate's degree, 4+ years healthcare scheduling experience, and familiar with behavioural health.

• Understand employee work schedules while scheduling
• Answering phone calls and scheduling patient appointments
• Execute minor scheduling projects related to scheduling process
• Lead meetings on production scheduling
• Oversee all production planning/scheduling activities
• Accommodate scheduling needs of existing patients, including scheduling future appointments and addressing schedule changes
• Performing patient cantered scheduling duties, utilizing the scheduling system
• Print the daily production schedule
• Develop master scheduling business process
• Making and scheduling future patient appointments
• Scheduled medical appointments or other scheduling commitments
• Revise schedules and issue schedule changes
• Oversee the daily production build scheduling
• Create daily/weekly/monthly schedule
• Providing exceptional customer service to patients while scheduling appointments
• Distribute weekly/daily production schedules
• Prepare daily and weekly production schedule Coordinates production schedules
• Prioritize jobs on production schedule
• Reschedule appointments according to physician schedule changes
• Maintain full schedules and maintain office schedule flow