Medical Clinic Tech (RKLMC)

Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.

LOCATION: RKLMC

JOB SUMMARY:

The individual who fills this position will be trained in the fundamental duties of the Patient Services Representative, Medical Records Assistant, Medical Assistant, and medical language interpretation to attain a level of competency as a relief worker for these functions when the need arises. Standard duties include front desk and back office clinic duties, medical records duties, providing support in the front desk reception area for patient registration, appointment scheduling, patient follow-up and referrals, language interpretation assistance to various clinic personnel, and providing limited and simple medical assistance in the nursing area under the supervision of the Clinic Site RN Manager or Clinic Units Manager.

• Provide limited medical assistance services such as the basic prepping of patients including taking and recording vital signs (temperature, pulse, respiration, and blood pressure), height, and weight, and other simple nursing procedures as appropriate after completing training that will be provided.  
• They will provide a CPR certificate. 
• Assist in some clerical duties in Triage.

• Assemble new patient charts and emboss patient ID cards.
• Maintain and update patient medical records.
• Pull medical records in preparation for appointments and upon urgent requests.
• Receive and respond to requests for release of medical records and other correspondence
• File patient cards, laboratory reports, radiology reports, and other correspondence in the medical records as needed.
• Assist with the annual purge of inactive medical records.
• Maintain medical records supplies.

• The answer, screen, and route telephone calls during peak hours.
• Greet patients, register, update patient information, collect a payment, and reschedule patients during peak hours.
• Make appointment reminder calls.
• Send patient follow-up letters for broken appointments.
• Record cancellations in the medical record and give it to the provider for review.
• Complete referral forms and assist patients in scheduling referral appointments as needed.
• Stock referral forms.
• Provide interpretation for providers, nurses, and other staff to patients and other clients as needed.  Medical language interpretation competency is required.  Training may be provided as necessary.

• High school graduate with at least two years of work-related experience.
• Bilingual/bicultural in an Asian language required
• Familiarity/knowledge of the Asian community.

• Experience preferably in a community clinic 
• Familiarity with medical billing preferable 

• Possession of active CPR training certificate desirable

BENEFITS:

Medical, Dental, Vision premiums 100% paid by AHS

12 Vacation Days

12 Sick Days

12 Holidays and 3 Floating Holidays

3% 403B Employer Contributions and up to 2% Employee Match Contribution

Transportation Benefit Paid by AHS

FSA/Dependent Care Assistance

Long Term Disability