Medical Credentialing Specialist

Medical Credentialing Specialist 

Location: Lehi, UT
Work Type: Full-Time | Onsite Only (Not Remote) 

Serenity Healthcare is hiring a detail-driven Medical Credentialing Specialist to support provider onboarding and credentialing at our corporate office in Las Colinas, TX. This role is essential to ensuring physicians are credentialed accurately and on time so patients can access care without disruption. 

About the Role 

As a Medical Credentialing Specialist, you’ll collaborate closely with providers and internal clinic teams to manage credentialing and enrollment processes. Your work directly supports operational readiness and Serenity’s mission of helping patients take back their lives. 

Important Note: This role supports a mental health organization. Exposure to sensitive topics such as trauma, PTSD, or suicidal ideation may occur and may be triggering for some individuals. 

What You’ll Be Doing 

• Process credentialing and recredentialing applications for new and existing providers 

• Collect, verify, and track all required primary source documentation 

• Maintain accurate credentialing files, databases, and progress reports 

• Monitor timelines and proactively resolve delays, missing items, or discrepancies 

• Prepare verification correspondence and support provider enrollment activities 

• Communicate regularly with providers and internal medical office teams 

• Assist with related administrative or billing support tasks as needed 

Requirements (Must-Haves) 

• Minimum 1 year of provider credentialing experience 

• Strong attention to detail with a high standard for accuracy 

• Clear, professional written and verbal communication skills 

• Ability to manage multiple priorities and meet deadlines 

• Results-oriented mindset with a strong sense of urgency 

Pay & Benefits 

• Competitive pay (based on experience) 

• Medical, dental, and vision insurance 

• Life insurance 

• 401(k) retirement plan 

• Paid time off 

• 10 paid major holidays 

About Serenity Healthcare 

Serenity Healthcare delivers innovative, evidence-based mental health treatments for individuals who haven’t found relief through traditional care. We invest in our people and foster a collaborative, people-first culture focused on growth, excellence, and meaningful impact. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check.